Wix Customer Success

Get advice from the professionals

The Wix Customer Success Team is comprised of passionate Customer Success Managers (CSMs) committed to equipping small businesses and website owners with the resources and expertise they need to thrive online. As a valued member of our exclusive Wix CSM Club, you gain access to the full spectrum of our team's efforts.

We offer a comprehensive program designed to optimize your website, fuel business growth, and streamline your processes. This includes:
Regular Q&A Sessions: Engage directly with our Wix experts and get your questions answered in real-time.

-Virtual Webinar Events: Stay ahead of the curve with informative webinars covering the latest product updates, best practices for utilizing Wix tools, SEO strategies, payment provider integration, media management, and more.
-Personalized Consultations: Schedule one-on-one consultations with our CSMs to receive tailored guidance and expert advice on maximizing your website's potential.
-Extensive Resource Library: Explore our website's dedicated resource pages for a wealth of informative articles, tutorials, and best practices to empower your Wix journey.

Continuous Improvement Through Collaboration:

We actively encourage your participation! Explore our library of webinars and workshops to deepen your understanding of Wix products and features. Additionally, we welcome your feedback and feature requests. Your input is invaluable in helping us shape the future of Wix and continuously improve our offerings to better serve your needs.
By joining the Wix CSM Club, you're not just building a website, you're building a successful online presence with the unwavering support of a dedicated team behind you.