AirVoice Welcome
AirVoice Welcome Summary
AirVoice Welcome is a Android app in the Business category, developed by HTH Communications. First released 1 year ago(Jun 2024), the app has accumulated 2M+ total installs and 1.2K ratings with a 4.46★ (good) average rating.
Recent activity: 31.7K installs this week (195.4K over 4 weeks) showing below average growth , and 13 new ratings this week (106 over 4 weeks) with stable momentum. View trends →
Store info: Last updated on Google Play on Jun 11, 2024 .
4.46★
Ratings: 1.2K
Screenshots
App Description
This app verify phone receipt/activation for customer follow-up and action plan
AirVoice Wireless Activation Support
This app helps AirVoice Wireless verify that customers have received their phones and successfully activated their services. The key functionalities include:
Device Verification: The app allows our fulfillment team to input the ICCID or IMEI number, which is then verified to ensure the device is correctly associated with the customer's account.
Secure Data Transmission: The verified ICCID or IMEI is securely transmitted to our backend system to confirm proper device association and activation.
Activation Notification: When the customer turns on their phone for the first time, the app notifies our system, confirming that the customer has received and activated their device.
Customer Follow-Up: If a device remains inactive for a certain period, our team can identify and reach out to customers to provide assistance and ensure their service is activated.
This app is crucial for AirVoice Wireless to manage device distribution, verify activation status, and provide timely support to customers. It aligns with our goal to enhance customer experience and ensure seamless service activation.