Novis CRB Checker

Check your CRB status and credit score. Full report in less than a minute.

Check your CRB status and score with Novis. Get your full CRB report in the app in less than a minute, see who listed you, understand what it means, and learn how to clear or dispute a listing.

Since 2019, Novis has helped over half a million people in Kenya access, understand and improve their CRB status.

WHAT YOUR CRB REPORT SHOWS
• Your CRB status: whether you are listed, and who listed you
• Non-performing accounts, often called being "blacklisted", and the amount overdue on each
• Accounts in good standing, and any that are behind on payments
• A month-by-month repayment record for your accounts
• Your CRB score, and how it has moved since your last check
• Outstanding and overdue balances across your accounts
• Recent enquiries: who has checked your record in the last 90 days

Your credit report comes from a licensed CRB, and a PDF copy goes to your email.

UNDERSTAND YOUR REPORT
Novis explains your CRB report in plain words: what your status means, what your score means, and what banks, SACCOs, employers and landlords see when they check your record.

Short guides answer the questions people ask most:
• What is a CRB, and am I listed?
• What does my CRB score mean?
• How do I clear a CRB listing, and how long does clearance take?
• How do I dispute a listing that is wrong?
• How do I get a CRB clearance certificate?

ACT ON YOUR CRB STATUS
• Step-by-step guides to clear or dispute a listing, based on Kenya's CRB regulations
• See which accounts need attention first
• Check again any time, for example before a job or rental application, and see what changed

PAY SIMPLY WITH M-PESA
• Pay in the app with M-PESA in a few taps
• Approve the payment on your own phone with your M-PESA PIN. Novis never sees or asks for your PIN
• Your report arrives in the app in less than a minute
• If a report fails because of a problem on our side, paying by M-PESA lets us refund you easily

PRIVATE AND SECURE
• Your reports are protected with full encryption on our systems, in transit and by your PIN on your Novis app
• We request your CRB report only with your consent
• Official CRB partner. Novis, is a registered data controller with the Office of the Data Protection Commissioner (ODPC)

HELP WHEN YOU NEED IT
If you have a question or a problem, contact us from the app on WhatsApp. We aim to respond within 10 minutes.

Novis: check your CRB status, understand your credit report, and take charge of your CRB record.