BSCC SRP Complaint Management
BSCC SRP Complaint Management Summary
BSCC SRP Complaint Management is a mobile Android app in Business by BSCC INFRASTRUCTURE PRIVATE LIMITED. Released in Mar 2026 (1 month ago). It has about 151+ installs Based on AppGoblin estimates, it reaches roughly 56 monthly active users . Store metadata: updated Apr 30, 2026.
Recent activity: 17 installs this week (101 over 4 weeks) showing declining growth View trends →
Store info: Last updated on Google Play on Apr 30, 2026 .
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Ratings: 0
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App Description
BSCC SRP Complaint Management— Manage, track & resolve complaints in real time.
▎ BSCC SRP Complaint Management is a complaint management app designed to streamline the entire complaint lifecycle — from submission to resolution. Built for organizations that need a structured and transparent system for handling grievances.
▎ Two User Roles:
▎ Complaint Raisers (ONGC)
▎ — Submit complaints with detailed descriptions.
▎ — Track real-time status of every complaint.
▎ — Get notified when complaints are updated or resolved.
▎ Complaint Resolvers (BSCC)
▎ — Access all assigned complaints from a centralized dashboard.
▎ — Review details and resolve complaints directly from the app.
▎ — Monitor workload with statistics and filters.
▎ Key Features:
▎ ✅ Role-Based Access — Secure login directs you to the right interface based on your role.
▎ 📊 Dashboard & Stats — Overview of total, pending, resolved, and in-progress complaints.
▎ 🔔 Push Notifications — Stay informed at every stage of the complaint process.
▎ 🔍 Search & Filter — Find complaints quickly by status, date, or category.
▎ 🔒 Secure — Protected with authentication and encrypted communication.