CA Service Point

Developer: Symantec Enterprise Division,

Category: Business

2.4K installs

ratings

+2 weekly installs

+16 monthly installs

CA Service Point Summary

CA Service Point is a Android app in the Business category, developed by Symantec Enterprise Division, Broadcom Inc.. First released 6 years ago(Mar 2019), the app has accumulated 2.4K+ total installs

Recent activity: 2 installs this week (16 over 4 weeks) showing strong growth View trends →

Store info: Last updated on Google Play on Mar 18, 2019 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: com.ca.casmmobileapp

First Released: 2019-03-18

Store Last Updated: 2019-03-18

In-App Purchases: No

Ads: No

Website: broadcom.com

App Store

Crawl Status: Success

Store First Crawled: 2023-12-28

Store Last Crawled: 2025-12-20

Ads & App-Ads.txt

App does not have ads.

SDK Tracking Status

App not yet analyzed for SDKs.

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Screenshots

App Description

The official mobile app for CA Service Point.

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 and 17.3 release of CA Service Management.

With CA Service Point mobile app, you can:

. Use natural language to report an issue, anywhere anytime

. Receive context-based suggestions

. Manage tickets, including adding comments and modifying and closing tickets

. Track ongoing activity

. View, download and add attachments

. Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting
a service.

. Call your Service Desk with a single click via the auto dialer