CA Service Point
CA Service Point Summary
CA Service Point is a mobile Android app in Business by Symantec Enterprise Division, Broadcom Inc.. Released in Mar 2019 (7 years ago). It has about 2.4K+ installs Based on AppGoblin estimates, it reaches roughly 167 monthly active users . Store metadata: updated Jul 3, 2025.
Recent activity: 1.00 installs this week (9.00 over 4 weeks) showing steady growth View trends →
Store info: Last updated on Google Play on Jul 3, 2025 .
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App Description
The official mobile app for CA Service Point.
The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 and 17.3 release of CA Service Management.
With CA Service Point mobile app, you can:
. Use natural language to report an issue, anywhere anytime
. Receive context-based suggestions
. Manage tickets, including adding comments and modifying and closing tickets
. Track ongoing activity
. View, download and add attachments
. Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting
a service.
. Call your Service Desk with a single click via the auto dialer
