CCT Dispatch Portal

Manage trips, assign drivers, and coordinate transportation with facilities.

CCT Dispatch Portal is the official dispatcher app for Compassionate Care Transportation, designed for dispatch operators to efficiently manage and coordinate medical and non-emergency transportation services.

KEY FEATURES:

TRIP MANAGEMENT
• View and manage all incoming trip requests in real-time
• Assign drivers to trips based on availability and location
• Track trip status from scheduled to completed
• Monitor active trips with live updates

DRIVER COORDINATION
• View driver availability and current assignments
• Assign and reassign trips to drivers instantly
• Track driver locations and trip progress
• Communicate directly with drivers about trip details

FACILITY COMMUNICATION
• Built-in messaging with healthcare facilities
• Coordinate pickups and special requirements
• Receive and respond to trip requests from facility partners
• View facility-specific booking history

BILLING & PAYMENTS
• View payment status for trips (paid/unpaid)
• Track billing information for facilities and individual clients
• Monitor outstanding balances

REAL-TIME UPDATES
• Instant notifications for new trip requests
• Live trip status updates from drivers
• Push notifications for urgent communications
• Real-time synchronization across all devices

SCHEDULING
• View daily, weekly trip schedules
• Manage recurring trips
• Handle schedule changes and cancellations
• Coordinate multi-leg trips

This app is exclusively for authorized CCT dispatch operators. Dispatcher accounts are created and managed by CCT administration.