Wafi Agents

Wafi Agents – Fast customer top-ups through trusted local agents

Wafi Agents is a dedicated mobile application designed to help authorized agents provide fast and reliable top-up services to customers.

In areas where customers do not have access to registered exchangers or digital service points, Wafi Agents allows customers to contact a nearby agent to complete account top-ups quickly and securely.

The app enables agents to perform top-up operations on behalf of customers, ensuring smooth service delivery even in locations with limited financial infrastructure.

Key features include:

• Customer account top-ups performed by authorized agents
• Secure login with OTP verification
• Transaction tracking and history for agents
• Wallet balance monitoring
• Forgot Password and secure account recovery
• Agent account management and support requests

All data is transmitted using secure, encrypted connections to protect user information and maintain service reliability.

Wafi Agents is built to support agents in delivering essential financial services efficiently, helping customers stay connected even when traditional service providers are unavailable.

Agents may request account deletion through the official account deletion page in accordance with applicable data protection policies.