Desk.com
Desk.com Summary
Desk.com is a free Android app in Business by Salesforce.com, inc.. Released in Aug 2014 (12 years ago). It has about 30K+ installs and 181 ratings with a 2.90★ (poor) average. Based on AppGoblin estimates, it reaches roughly 99 monthly active users . Store last updated Jul 27, 2018
Desk.com SDKs Summary
App not yet scanned for SDKs.
2.9★
Ratings: 181
Screenshots
App Description
Use the Desk app from a phone or tablet and never lose touch with your customers
Whether you're on the road or just in the conference room, the Desk.com mobile app will help you stay on top of customer issues, collaborate with your team, and track and quickly respond to cases. It's that easy and it's always safe and secure.
Use this app from your Android phone or tablet and never lose touch with your customers, even when you’re on the go. (The Desk.com mobile app is also available for iOS.)
Features:
• Use Desk.com on your Android phone or tablet
• Automatically sync with your Desk.com site
• Reply to and resolve customer requests
• Search across cases by keyword, customer name, or case ID
• View all of your customer inquiries
• Check in on your support queues
• Add internal notes for only colleagues to see
• Add quick replies and actions (macros) to cases
• Set case status and priority
• Assign cases to agents and groups
• See detailed customer and company information
• Find out about new cases with push notifications