Esri Support

Developer: Esri

Category: Productivity

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8.9K installs

69 ratings

391 monthly active users

Revenue not available

Install Trends

Weekly +37

Steady

Monthly +145

Steady

Esri Support Summary

Esri Support is a mobile Android app in Productivity by Esri. Released in Jun 2019 (6 years ago). It has about 8.9K+ installs and 69 ratings with a 3.31★ (mixed) average. Based on AppGoblin estimates, it reaches roughly 391 monthly active users . Store metadata: updated Jan 22, 2026.

Recent activity: 37 installs this week (145 over 4 weeks) showing above average growth View trends →

Store info: Last updated on Google Play on Jan 22, 2026 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: com.esri.esrisupport

First Released: 2019-06-03

Store Last Updated: 2026-01-22

In-App Purchases: No

Ads: No

Website: support.esri.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-03-14

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

3.31★

Ratings: 69

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Screenshots

App Description

Get Quick Access to Esri Support

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues using our generative AI chatbot.
2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
3. Explore video tutorials for Esri technologies.
4. Contact Esri Support by phone, chat, or case submission form.
5. Request a call back to get help on your schedule.
6. Manage your support cases, bugs, and enhancements.
7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
8. Subscribe to bugs and receive notifications whenever new information becomes available.