Fidelity Token

Developer: Fidelity Bank Plc.

Category: Finance

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161.9K installs

284 ratings

21.8K monthly active users

Revenue not available

Install Trends

Weekly +6.3K

Trending

Monthly +13.4K

Trending

Fidelity Token Summary

Fidelity Token is a mobile Android app in Finance by Fidelity Bank Plc.. Released in Sep 2024 (1 year ago). It has about 161.9K+ installs and 284 ratings with a 3.18★ (mixed) average. Based on AppGoblin estimates, it reaches roughly 21.8K monthly active users . Store metadata: updated Mar 21, 2025.

Recent activity: 6.3K installs this week (13.4K over 4 weeks) showing exceptional growth , and 3.00 new ratings this week View trends →

Store info: Last updated on Google Play on Mar 21, 2025 .

SDKs, Trackers & Permissions

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App Details

Store ID: com.fidelitybank.token

First Released: 2024-09-17

Store Last Updated: 2025-03-21

In-App Purchases: No

Ads: No

Website: fidelitybank.ng

App Store

Crawl Status: Success

AppGoblin First Crawled: 2024-10-17

AppGoblin Last Crawled: 2026-04-04

Ads & App-Ads.txt

App does not have ads.

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The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

3.18★

Ratings: 284

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Screenshots

App Description

Fidelity Token is your app for generating tokens for Online Banking transactions

Fidelity Token is an innovative mobile app for second factor authentication that enables Fidelity Online Banking users secure all transactions using their Android devices. This eliminates the need to carry a hardware token.

VERIFY TRANSACTIONS
Guard yourself when transacting online by confirming your transactions such as: fund transfer, bills payment, airtime recharge etc. right on your mobile application. Confirm the details and enter your secure, One Time Passcode (OTP) to complete the transaction.

ACTIVATING YOUR SOFT TOKEN
To activate the Fidelity Token, simply login to the Fidelity Token app with your Fidelity Online Banking credentials. Once logged in, the app will authenticate your mobile phone and also request that you provide answer to any of your secret questions.

EASE OF USE, SPEED OF TRANSACTION
Fidelity Token has been uniquely designed as an easy solution for your transactions. All you need is to input your PIN and the one time password is available instantly to complete your transactions. If you are using the Fidelity Online Banking app, you can easily copy the eight digit token response and paste as required.

INFORMATION AND CUSTOMER SERVICE
When activating your token for the first time, you will be charged N1,500 + 7.5% VAT. However this is a one-time charge for your token in line with the Central Bank of Nigeria’s directive. Subsequent reinstallation or reactivation will be free of charge.

For more information, please call True Serve on +234 700 343 35489 or email True.Serve@fidelitybank.ng.

Copyright © Fidelity Bank Plc. 2024. All rights reserved. Fidelity Token is a trademark of Fidelity Bank Plc.