Freshchat
Freshchat Summary
Freshchat is a mobile Android app in Business by Freshworks Inc. Released in Sep 2017 (8 years ago). It has about 129.6K+ installs and 1.5K ratings with a 4.14★ (good) average. Based on AppGoblin estimates, it reaches roughly 2.8K monthly active users . Store metadata: updated Feb 12, 2026.
Recent activity: 42 installs this week (549 over 4 weeks) showing steady growth , and 1.00 new ratings this week View trends →
Store info: Last updated on Google Play on Feb 12, 2026 .
4.14★
Ratings: 1.5K
Screenshots
App Description
Chat with customers & prospects on-the-go
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the Android app, teams can:
Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.