Freshchat
Freshchat Summary
Freshchat is a Android app in the Business category, developed by Freshworks Inc. First released 8 years ago(Sep 2017), the app has accumulated 128.2K+ total installs and 1.4K ratings with a 3.86★ (average) average rating.
Recent activity: 112 installs this week (931 over 4 weeks) showing steady growth , and 1 new ratings this week (5 over 4 weeks) with stable momentum. View trends →
Store info: Last updated on Google Play on Sep 2, 2025 .
3.86★
Ratings: 1.4K
Screenshots
App Description
Chat with customers & prospects on-the-go
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the Android app, teams can:
Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.