LogMeIn Resolve

Developer: GoTo Group, Inc.

Category: Productivity

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70.1K installs

277 ratings

2.8K monthly active users

Revenue not available

Install Trends

Weekly +142

Steady

Monthly +834

Steady

LogMeIn Resolve Summary

LogMeIn Resolve is a mobile Android app in Productivity by GoTo Group, Inc.. Released in Sep 2021 (4 years ago). It has about 70.1K+ installs and 277 ratings with a 2.90★ (poor) average. Based on AppGoblin estimates, it reaches roughly 2.8K monthly active users . Store metadata: updated Mar 10, 2026.

Recent activity: 142 installs this week (834 over 4 weeks) showing steady growth View trends →

Store info: Last updated on Google Play on Mar 10, 2026 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: com.goto.resolve.customer

First Released: 2021-09-14

Store Last Updated: 2026-03-10

In-App Purchases: No

Ads: No

Website: goto.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2023-10-16

AppGoblin Last Crawled: 2026-03-13

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

2.9★

Ratings: 277

5★

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1★

Screenshots

App Description

This is a secure support app but should only be used with a trusted agent.

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

The LogMeIn Resolve mobile app by GoTo allows support agents to troubleshoot a problem you are having on your device.

How to use:
1. Install the app
2. Launch the app
3. Enter the Support Key given to you by your support agent
4. Allow your trusted support agent to connect to your device

Features:
• Chat with your support agent
• Share your screen live with your support agent

LogMeIn Resolve uses Accessibility service in order to provide full remote control of this device during a LogMeIn Resolve session. LogMeIn Resolve does not track or control any action or behaviour through this service outside of a LogMeIn Resolve session.