LogMeIn Resolve

Developer: GoTo Group, Inc.

Category: Productivity

67.6K installs

267 ratings

+162 weekly installs

trend steady

+968 monthly installs

trend steady

LogMeIn Resolve Summary

LogMeIn Resolve is a Android app in the Productivity category, developed by GoTo Group, Inc.. First released 4 years ago(Sep 2021), the app has accumulated 67.6K+ total installs and 267 ratings with a 2.78★ (poor) average rating.

Recent activity: 162 installs this week (968 over 4 weeks) showing steady growth , and 1 new ratings this week (3 over 4 weeks) with declining momentum. View trends →

Store info: Last updated on Google Play on Oct 16, 2025 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: com.goto.resolve.customer

First Released: 2021-09-14

Store Last Updated: 2025-10-16

In-App Purchases: No

Ads: No

Website: goto.com

App Store

Crawl Status: Success

Store First Crawled: 2023-10-16

Store Last Crawled: 2025-12-22

Ads & App-Ads.txt

App does not have ads.

SDK Tracking Status

App not yet analyzed for SDKs.

2.78★

Ratings: 267

5★

4★

3★

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1★

Screenshots

App Description

This is a secure support app but should only be used with a trusted agent.

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

The LogMeIn Resolve mobile app by GoTo allows support agents to troubleshoot a problem you are having on your device.

How to use:
1. Install the app
2. Launch the app
3. Enter the Support Key given to you by your support agent
4. Allow your trusted support agent to connect to your device

Features:
• Chat with your support agent
• Share your screen live with your support agent

LogMeIn Resolve uses Accessibility service in order to provide full remote control of this device during a LogMeIn Resolve session. LogMeIn Resolve does not track or control any action or behaviour through this service outside of a LogMeIn Resolve session.