OnCall Mobile

Providing field-assigned first responders access to their assigned PSAP.

HxGN OnCall Dispatch | Mobile Responder connects first responders to the PSAP via a smartphone or hand-held tablet. Fully integrated with HxGN OnCall Dispatch, the mobile app helps public safety agencies make smarter decisions and improve safety and efficiency in the field.



With the solution, users can:

- Run searches and queries

- Receive events and alerts from the control room

- Self-attach to events

- Update status and event information

- View positional information on a map

- Monitor each responder’s location



With Mobile Responder, responders can work outside their unit, stay updated during event changes, and share consistent situational awareness with the control room.



HxGN OnCall Records | Mobile improves officer safety, performance, and productivity by delivering fast, accurate reports and increasing situational awareness in the field. HxGN OnCall Records | Mobile allows officers to quickly create reports and access critical information via records management system (RMS) search, driver’s license scanning, and voice-to-text input. With HxGN OnCall Records | Mobile, you can conduct field interviews, issue citations, produce accident reports and diagrams, identify important trends, and more. Our native app works on phone and tablet form factors and supports online and offline modes for HxGN OnCall Records and third-party RMS users.