HiTrack

Developer: Meridian IT Solutions

Category: Productivity

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338 installs

Ratings not yet available

17 monthly active users

Revenue not available

Install Trends

Monthly +4.00

Steady

HiTrack Summary

HiTrack is a mobile Android app in Productivity by Meridian IT Solutions. Released in Jun 2024 (1 year ago). It has about 338+ installs Based on AppGoblin estimates, it reaches roughly 17 monthly active users . Store metadata: updated Jan 29, 2026.

Store info: Last updated on Google Play on Jan 29, 2026 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: com.hilite.ticketing

First Released: 2024-06-12

Store Last Updated: 2026-01-29

In-App Purchases: No

Ads: No

Website: hilitemall.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2024-07-12

AppGoblin Last Crawled: 2026-05-12

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

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Screenshots

App Description

Streamline ticketing & enhance workflow with HiTrack.

HiTrack is an exclusive app for the HiLITE Group, designed to streamline support ticket management and enhance workflow efficiency across four levels of users: Supervisors, Assistant Managers, Managers, and the CEO.

Key Features:

Support Ticket Creation:
Assistant Managers can create support tickets, assign them to Supervisors, and select categories, priorities, subjects, attachments, and assignees.

Comprehensive Dashboard:
Stay updated with a dashboard that displays tickets across all statuses.

Unattended Leads:
Easily access a separate section dedicated to unattended leads.

Ticket Transfer:
Request ticket transfers to other workers or departments seamlessly.

Need Support:
Supervisors and workers can request support from their own or other departments directly through the app.

Emergency Alarm:
Any user can create an emergency alarm to notify others in critical situations.

Reporting Section:
Dedicated report sections for Assistant Managers, Managers, and the CEO.

Easy Review:
Assistant Managers and Managers can easily review tickets for efficient management.

Optimize your workflow and ensure smooth operations with HiTrack, the all-in-one solution for the HiLITE Group's support ticket management.