WELCH Service Hub

WELCH Service Hub is a powerful and intuitive way to place service calls

Welch Equipment is the exclusive Raymond and Toyota forklift dealer in the Rocky Mountain region. We also provide complete
solutions for your warehouse, including fleet management, integrated systems, storage solutions and specialty equipment that
will satisfy any application. Simplify how you manage equipment service with the Welch Service Hub App, designed to help keep
your equipment functioning at the highest level with minimal downtime.
It’s simple: scan the encrypted QR code on your piece of equipment, report the issue, and submit a service request directly to our
dispatch team within 45 seconds. Stay updated on the progress of your request with real-time status updates, from the request
being received to the technician being dispatched and the service being completed.
The app keeps your equipment running smoothly while reducing operational costs and improving communication.

Quick Machine Scanning: Scan the encrypted decal on your equipment to instantly pull machine specifications
and data, eliminating the need to painstakingly enter serial numbers and product specifications manually.
· Easy Issue Reporting: Indicate operational status and describe the issue using type or talk-to-text.
· Visual Problem Identification: Attach up to two photos to help our technicians diagnose the issue in advance and
reduce multiple visits.
· Streamlined Service Requests: Send your request in less than 45 seconds, complete with all necessary details.
· Confirmation Notifications: Receive an email and text confirmation of your service request for your records.
· Helpful Overview: Built-in portal allows for multiple users to monitor and track progress.
WELCH Service Hub
WELCH
SERVICE HUB
Welch Service Hub
servicehub.welcheq.com servicehub@welcheq.com