IBM Control Desk
IBM Control Desk Summary
IBM Control Desk is a Android app in the Business category, developed by International Business Machines Corp.. First released 7 years ago(Jul 2018), the app has accumulated 4.8K+ total installs and 35 ratings with a 4.64★ (excellent) average rating.
Recent activity: 17 installs this week (17 over 4 weeks) showing exceptional growth View trends →
Store info: Last updated on Google Play on Dec 1, 2022 .
4.64★
Ratings: 35
Screenshots
App Description
Keep the workflow moving with the IBM Control Desk mobile app
With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests.
End Users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device.
The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
For more information visit https://www.ibm.com/docs/en/control-desk/7.6.1.x?topic=working-mobile-app