SMART Service Desk
SMART Service Desk Summary
SMART Service Desk is a mobile Android app in Productivity by SMART Service Desk. Released in May 2013 (12 years ago). It has about 1.9K+ installs Based on AppGoblin estimates, it reaches roughly 114 monthly active users . Store metadata: updated Apr 8, 2026.
Recent activity: 42 installs this week (138 over 4 weeks) showing exceptional growth View trends →
Store info: Last updated on Google Play on Apr 8, 2026 .
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App Description
SMART Service Desk, Service Desk, Help Desk, Service Automation,ITSM,Service Now
SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.
Currently The App supports the full lifecycle of
- Incident Management
- Request Fulfillment Management
- Problem Management
- Change Management
- Release Management
- Configuration Management Database (CMDB)
In Addition, the App also provides Knowledge Management Module and User Surveys.
SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.
Please contact us at smartservicedesk.com for demo and Free Trial account.