ServiceNAVI Plus

Developer: KYOCERA Document Solutions

Category: Productivity

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17.2K installs

57 ratings

738 monthly active users

Revenue not available

Install Trends

Weekly +16

Steady

Monthly +99

Steady

ServiceNAVI Plus Summary

ServiceNAVI Plus is a mobile Android app in Productivity by KYOCERA Document Solutions Inc.. Released in Jan 2018 (8 years ago). It has about 17.2K+ installs and 57 ratings with a 4.09★ (good) average. Based on AppGoblin estimates, it reaches roughly 738 monthly active users . Store metadata: updated Nov 13, 2025.

Recent activity: 16 installs this week (99 over 4 weeks) showing steady growth View trends →

Store info: Last updated on Google Play on Nov 13, 2025 .

SDKs, Trackers & Permissions

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App Details

Store ID: com.kyocera.servicenavigation

First Released: 2018-01-17

Store Last Updated: 2025-11-13

In-App Purchases: No

Ads: No

Website: kyoceradocumentsolutions.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-03-02

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The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

4.09★

Ratings: 57

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Screenshots

App Description

This app assists to reduce the field maintenance work at the customer site.

ServiceNAVI Plus is an app to assist the service technicians how to fix the device issues arisen on the KYOCERA MFP models, and also reduce the service time at the customer site.
After sign-in with the applied accounts, they can utilize the various features.

[Applied Accounts]
• KDC Global ID for KDC group employees
• KDA Central ID for KDA dealers
• KYOCERA Fleet Services ID

[Features]
• NAVI Search
• Service NAVI
• Parts Search
• App User Guide
• License Management Tool

[Details of each features]
"NAVI Search" and "Service NAVI" show and search the technical material such as manuals, trouble shooting and videos.
This app also enables to download the offline contents in your portable device in advance in order to limit the usage of public line connection (5G/4G/LTE).

"Parts Search" easies the unit information search.
By this feature, the latest unit information (parts number and name) can be identified and these texts can be copied for entering into the optional format.
The supported models are almost of KYOCERA MFPs/Printers installing the units managed with the 10th or 12th digits serial number.

"App User Guide" shows the user guides which describe the basic operation of this app and the detailed operation of each feature.

"License Management Tool" launch the "License Management Tool" application, which will be the application to be used to activate the Speed License.