LiveChat - Customer service
ASO Keyword Dashboard
Tracking 118 keywords for LiveChat - Customer service in Google Play
LiveChat - Customer service tracks 118 keywords (6 keywords rank; 112 need traction). Key metrics: 17% top-10 coverage, opportunity 70.6, difficulty 46.3, best rank 2.
Connect with customers on the go. Assist, support, and sell via live chat.
Tracked keywords
118
6 ranked • 112 not ranking yet
Top 10 coverage
17%
Best rank 2 • Latest leader 2
Avg opportunity
70.6
Top keyword: customer service
Avg difficulty
46.3
Lower scores indicate easier wins
Opportunity leaders
- 64.0
customer service
Opportunity: 74.0 • Difficulty: 42.5 • Rank 2
Competitors: 664
- 65.5
productivity
Opportunity: 74.0 • Difficulty: 48.4 • Rank —
Competitors: 455
- 61.5
customer support
Opportunity: 74.0 • Difficulty: 40.6 • Rank —
Competitors: 344
- 62.9
incoming
Opportunity: 74.0 • Difficulty: 47.5 • Rank —
Competitors: 803
- 60.9
chats
Opportunity: 74.0 • Difficulty: 72.1 • Rank —
Competitors: 573
Unranked opportunities
productivity
Opportunity: 74.0 • Difficulty: 48.4 • Competitors: 455
customer support
Opportunity: 74.0 • Difficulty: 40.6 • Competitors: 344
incoming
Opportunity: 74.0 • Difficulty: 47.5 • Competitors: 803
chats
Opportunity: 74.0 • Difficulty: 72.1 • Competitors: 573
visitors
Opportunity: 74.0 • Difficulty: 37.6 • Competitors: 128
High competition keywords
make
Total apps: 326,182 • Major competitors: 20,145
Latest rank: — • Difficulty: 57.5
find
Total apps: 309,306 • Major competitors: 17,804
Latest rank: — • Difficulty: 58.3
experience
Total apps: 294,043 • Major competitors: 17,055
Latest rank: — • Difficulty: 57.0
mobile
Total apps: 282,229 • Major competitors: 11,184
Latest rank: — • Difficulty: 55.7
without
Total apps: 210,647 • Major competitors: 11,387
Latest rank: — • Difficulty: 56.2
All tracked keywords
Includes opportunity, difficulty, rankings and competitor benchmarks
| Major Competitors | |||||||
|---|---|---|---|---|---|---|---|
| customer service | 74 | 100 | 43 | 64 10,533 competing apps Median installs: 4,185 Avg rating: 3.9 | 2 | 2 | 664 major competitor apps |
| customer satisfaction | 72 | 100 | 33 | 53 2,263 competing apps Median installs: 306 Avg rating: 3.9 | 13 | 13 | 49 major competitor apps |
| customer | 69 | 100 | 50 | 78 74,534 competing apps Median installs: 967 Avg rating: 3.9 | 21 | 16 | 2,997 major competitor apps |
| customer care | 71 | 100 | 35 | 49 1,254 competing apps Median installs: 9,559 Avg rating: 3.9 | 21 | 21 | 117 major competitor apps |
| prospective | 72 | 100 | 33 | 54 2,402 competing apps Median installs: 3,487 Avg rating: 4.2 | 27 | 27 | 44 major competitor apps |
| customer experience | 71 | 100 | 31 | 50 1,300 competing apps Median installs: 429 Avg rating: 3.7 | 29 | 29 | 27 major competitor apps |
| productivity | 74 | 100 | 48 | 66 13,092 competing apps Median installs: 561 Avg rating: 4.0 | — | — | 455 major competitor apps |
| file sharing | 70 | 100 | 67 | 45 668 competing apps Median installs: 3,603 Avg rating: 4.0 | — | — | 69 major competitor apps |
| right | 67 | 100 | 57 | 83 160,536 competing apps Median installs: 1,956 Avg rating: 4.0 | — | — | 8,880 major competitor apps |
| software | 71 | 100 | 49 | 72 31,621 competing apps Median installs: 1,588 Avg rating: 3.8 | — | — | 1,137 major competitor apps |
| make | 65 | 100 | 57 | 88 326,182 competing apps Median installs: 2,543 Avg rating: 4.0 | — | — | 20,145 major competitor apps |
| via | 68 | 100 | 53 | 81 115,711 competing apps Median installs: 1,833 Avg rating: 4.0 | — | — | 4,543 major competitor apps |
| support | 67 | 100 | 55 | 83 172,647 competing apps Median installs: 1,493 Avg rating: 4.1 | — | — | 8,042 major competitor apps |
| experience | 65 | 100 | 57 | 87 294,043 competing apps Median installs: 1,738 Avg rating: 4.0 | — | — | 17,055 major competitor apps |
| learn | 67 | 100 | 55 | 82 144,739 competing apps Median installs: 2,306 Avg rating: 4.1 | — | — | 7,167 major competitor apps |
| live | 67 | 100 | 55 | 82 144,518 competing apps Median installs: 1,577 Avg rating: 4.1 | — | — | 7,022 major competitor apps |
| file | 72 | 100 | 57 | 71 29,280 competing apps Median installs: 6,187 Avg rating: 4.0 | — | — | 2,461 major competitor apps |
| list | 69 | 100 | 52 | 78 82,987 competing apps Median installs: 2,567 Avg rating: 4.1 | — | — | 3,584 major competitor apps |
| find | 65 | 100 | 58 | 87 309,306 competing apps Median installs: 2,806 Avg rating: 4.1 | — | — | 17,804 major competitor apps |
| service | 67 | 100 | 54 | 82 134,795 competing apps Median installs: 1,427 Avg rating: 3.9 | — | — | 5,789 major competitor apps |
| offer | 69 | 100 | 51 | 79 88,392 competing apps Median installs: 1,294 Avg rating: 4.1 | — | — | 3,844 major competitor apps |
| mobile | 65 | 100 | 56 | 87 282,229 competing apps Median installs: 1,470 Avg rating: 3.9 | — | — | 11,184 major competitor apps |
| connect | 67 | 100 | 55 | 81 130,306 competing apps Median installs: 968 Avg rating: 4.0 | — | — | 5,050 major competitor apps |
| journey | 68 | 100 | 51 | 80 106,903 competing apps Median installs: 1,433 Avg rating: 4.1 | — | — | 5,401 major competitor apps |
| boost | 71 | 100 | 51 | 72 35,381 competing apps Median installs: 1,832 Avg rating: 4.1 | — | — | 2,339 major competitor apps |
App Description
Connect with customers on the go. Assist, support, and sell via live chat.
Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier.
30,000+ companies around the world can’t be wrong!
Powerful customer service software close at hand:
- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles
And more!
_________
Install LiveChat to:
1. Solve customer problems in a flash
Instant answers in real-time. Fast for your team, fast for the customer.
See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction.
2. Support smarter, not harder
Make the most of automation.
Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams.
3. Solve tickets anytime, anywhere
Manage complex cases inside your Android app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye.
4. Close more sales
Collect and qualify leads without a hitch and boost your sales opportunities.
Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales.
5. Cut costs
Increasing headcount is not the answer.
Scale your customer service the smart way. Improve productivity with powerful features.
Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high.
_________
Visit our website www.livechat.com to learn how you can scale your business with LiveChat.
Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.