LogMeIn Rescue Lens

Developer: GoTo Group, Inc.

Category: Business

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801.8K installs

508 ratings

46K monthly active users

Revenue not available

Install Trends

Weekly +19K

Trending

Monthly +24.1K

Trending

LogMeIn Rescue Lens Summary

LogMeIn Rescue Lens is a mobile Android app in Business by GoTo Group, Inc.. Released in Apr 2015 (10 years ago). It has about 801.8K+ installs and 508 ratings with a 3.83★ (average) average. Based on AppGoblin estimates, it reaches roughly 46K monthly active users . Store metadata: updated Feb 9, 2026.

Recent activity: 19K installs this week (24.1K over 4 weeks) showing exceptional growth View trends →

Store info: Last updated on Google Play on Feb 9, 2026 .

SDKs, Trackers & Permissions

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App Details

Store ID: com.logmein.rescuelens

First Released: 2015-04-13

Store Last Updated: 2026-02-09

In-App Purchases: No

Ads: No

Website: secure.logmeinrescue.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-03-27

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

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The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

3.83★

Ratings: 508

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Screenshots

App Description

Support agents can use the camera on your Android device to see what you see

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

If a picture is worth a thousand words, then what’s the value of live streaming video?

The LogMeIn Rescue Lens app now with audio, allows support agents to use the camera on your iPhone or iPad to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.

To use this application you must be receiving support from an agent who is using LogMeIn Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.

How to use:
1. Install the app
2. Launch the app
3. Enter the six digit pin code given to you by the support agent
4. Point the camera at the issue