LogMeIn Rescue Lens

Developer: GoTo Group, Inc.

Category: Business

758.9K installs

504 ratings

+486 weekly installs

+13.1K monthly installs

trend steady

LogMeIn Rescue Lens Summary

LogMeIn Rescue Lens is a Android app in the Business category, developed by GoTo Group, Inc.. First released 10 years ago(Apr 2015), the app has accumulated 758.9K+ total installs and 504 ratings with a 3.68★ (average) average rating.

Recent activity: 486 installs this week (13.1K over 4 weeks) showing steady growth View trends →

Store info: Last updated on Google Play on Sep 16, 2025 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: com.logmein.rescuelens

First Released: 2015-04-13

Store Last Updated: 2025-09-16

In-App Purchases: No

Ads: No

Website: secure.logmeinrescue.com

App Store

Crawl Status: Success

Store First Crawled: 2021-02-06

Store Last Crawled: 2025-12-12

Ads & App-Ads.txt

App does not have ads.

SDK Tracking Status

App not yet analyzed for SDKs.

3.68★

Ratings: 504

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Screenshots

App Description

Support agents can use the camera on your Android device to see what you see

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

If a picture is worth a thousand words, then what’s the value of live streaming video?

The LogMeIn Rescue Lens app now with audio, allows support agents to use the camera on your iPhone or iPad to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.

To use this application you must be receiving support from an agent who is using LogMeIn Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.

How to use:
1. Install the app
2. Launch the app
3. Enter the six digit pin code given to you by the support agent
4. Point the camera at the issue