LogMeIn Rescue Customer
LogMeIn Rescue Customer Summary
LogMeIn Rescue Customer is a mobile Android app in Business by GoTo Group, Inc.. Released in Jan 2011 (15 years ago). It has about 3.8M+ installs and 5.1K ratings with a 4.10★ (good) average. Based on AppGoblin estimates, it reaches roughly 89.5K monthly active users . Store metadata: updated Mar 6, 2026, version 8300043.
Recent activity: 1.7K installs this week (22.2K over 4 weeks) showing steady growth , and 11 new ratings this week View trends →
Data tracking: SDKs and third-party integrations were last analyzed on Feb 27, 2026.
Store info: Last updated on Google Play on Mar 6, 2026 (version 8300043).
4.1★
Ratings: 5.1K
Screenshots
App Description
Rescue is a secure support app but should only be used with a trusted technician
*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The LogMeIn Rescue Customer allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.
Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.
How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device
This app uses the Device Administrator permission.
LogMeIn Rescue Customer uses accessibility service in order to provide full remote control of this device during a Rescue session. LogMeIn Rescue does not track or control any action or behaviour through this service outside of a Rescue session.

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