LogMeIn Rescue Customer
LogMeIn Rescue Customer Summary
LogMeIn Rescue Customer is a Android app in the Business category, developed by GoTo Group, Inc.. First released 14 years ago(Jan 2011), the app has accumulated 3.8M+ total installs and 4.8K ratings with a 4.34★ (good) average rating.
Recent activity: 3.2K installs this week (26.2K over 4 weeks) showing declining growth , and 12 new ratings this week (103 over 4 weeks) with surging momentum. View trends →
Data tracking: SDKs and third-party integrations were last analyzed on Nov 23, 2025. The app's network data flows (API traffic to/from the app and its SDKs) were last crawled on Aug 14, 2025.
Store info: Last updated on Google Play on Nov 25, 2025 (version 8300013).
LogMeIn Rescue Customer was last scanned for SDKs 2025-11-23. Below is the overview of third party companies detected in the app. The full list of raw SDKs, app permissions and unknown SDKs is available here.
Square
Kotlin
Google
Amplitude
Firebase
Segment4.34★
Ratings: 4.8K
Screenshots
App Description
Rescue is a secure support app but should only be used with a trusted technician
*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The LogMeIn Rescue Customer allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.
Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.
How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device
This app uses the Device Administrator permission.
LogMeIn Rescue Customer uses accessibility service in order to provide full remote control of this device during a Rescue session. LogMeIn Rescue does not track or control any action or behaviour through this service outside of a Rescue session.