Metro Protection

Support for coverage, claims, and device help—just a tap away

Metro Protection by T-Mobile is your smart companion for mobile support – designed with simplicity and power in mind. Whether you’re checking your coverage or troubleshooting a tech issue, this well-designed app puts control and confidence in your hands.

Built for ease and clarity, Metro Protection helps you get the most out of your device while keeping your protection just a tap away.

Key Features

* Coverage and Claims at Your Fingertips
View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease.

* Effortless Device Management
Stay on top of your device’s performance with helpful tips and quick access to self-service tools. Expand your device inventory to unlock tailored self-help content and get the most out of your devices.

* Live Tech Support (For Metro Complete Protection and Metro Advanced Protection customers only)
Connect with U.S.-based tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and troubleshooting.

* Self-Help Center
Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.