Service Management – Intune
Service Management – Intune Summary
Service Management – Intune is a mobile Android app in Business by OpenText Corp.. Released in Feb 2025 (1 year ago). It has about 1.3K+ installs Based on AppGoblin estimates, it reaches roughly 198 monthly active users . Store metadata: updated Apr 22, 2026.
Recent activity: 30 installs this week (92 over 4 weeks) showing steady growth View trends →
Store info: Last updated on Google Play on Apr 22, 2026 .
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App Description
Intune-managed portal and agent tools for OpenText Service Management
OpenText Service Management gives end users and agents secure mobile access to essential service workflows.
Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments.
Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app.
Important:
This Intune-managed app requires Microsoft Intune enrollment and connectivity to OpenText Service Management. You may activate the mobile app by scanning a QR code from your company’s Service Management website. You may also contact your IT administrator for an activation URL.
