Online Support
ASO Keyword Dashboard
Tracking 135 keywords for Online Support in Google Play
Online Support tracks 135 keywords (3 keywords rank; 132 need traction). Key metrics: 33% top-10 coverage, opportunity 69.5, difficulty 50.4, best rank 7.
Easy issue escalation to Roche Service for customers with Roche lab equipment
Tracked keywords
135
3 ranked • 132 not ranking yet
Top 10 coverage
33%
Best rank 7 • Latest leader —
Avg opportunity
69.5
Top keyword: specifically
Avg difficulty
50.4
Lower scores indicate easier wins
Opportunity leaders
- 68.6
specifically
Opportunity: 73.0 • Difficulty: 45.7 • Rank —
Competitors: 651
- 68.5
make sure
Opportunity: 73.0 • Difficulty: 55.3 • Rank —
Competitors: 1,710
- 67.7
stored
Opportunity: 73.0 • Difficulty: 60.5 • Rank —
Competitors: 1,026
- 67.5
alarm
Opportunity: 73.0 • Difficulty: 49.3 • Rank —
Competitors: 879
- 67.9
similar
Opportunity: 73.0 • Difficulty: 65.4 • Rank —
Competitors: 1,267
Unranked opportunities
specifically
Opportunity: 73.0 • Difficulty: 45.7 • Competitors: 651
make sure
Opportunity: 73.0 • Difficulty: 55.3 • Competitors: 1,710
stored
Opportunity: 73.0 • Difficulty: 60.5 • Competitors: 1,026
alarm
Opportunity: 73.0 • Difficulty: 49.3 • Competitors: 879
similar
Opportunity: 73.0 • Difficulty: 65.4 • Competitors: 1,267
High competition keywords
make
Total apps: 163,352 • Major competitors: 21,922
Latest rank: — • Difficulty: 65.0
easy
Total apps: 161,730 • Major competitors: 17,537
Latest rank: — • Difficulty: 61.7
find
Total apps: 143,808 • Major competitors: 16,874
Latest rank: — • Difficulty: 65.1
access
Total apps: 126,428 • Major competitors: 11,667
Latest rank: — • Difficulty: 66.6
help
Total apps: 123,065 • Major competitors: 14,840
Latest rank: — • Difficulty: 66.0
All tracked keywords
Includes opportunity, difficulty, rankings and competitor benchmarks
| Major Competitors | |||||||
|---|---|---|---|---|---|---|---|
| support | 67 | 100 | 60 | 83 68,575 competing apps Median installs: 34,249 Avg rating: 3.0 | 7 | 7 | 7,371 major competitor apps |
| supported | 71 | 100 | 61 | 72 16,757 competing apps Median installs: 35,750 Avg rating: 3.3 | 12 | 12 | 1,926 major competitor apps |
| supports | 69 | 100 | 58 | 76 29,445 competing apps Median installs: 39,839 Avg rating: 3.1 | 13 | 13 | 3,609 major competitor apps |
| online | 66 | 100 | 61 | 84 80,029 competing apps Median installs: 33,297 Avg rating: 2.8 | — | — | 9,770 major competitor apps |
| security | 70 | 100 | 64 | 74 22,681 competing apps Median installs: 36,021 Avg rating: 2.8 | — | — | 2,764 major competitor apps |
| change | 68 | 100 | 55 | 80 48,309 competing apps Median installs: 42,177 Avg rating: 3.0 | — | — | 6,101 major competitor apps |
| software | 72 | 100 | 55 | 70 13,182 competing apps Median installs: 24,654 Avg rating: 2.7 | — | — | 1,054 major competitor apps |
| device | 68 | 100 | 72 | 81 52,389 competing apps Median installs: 37,519 Avg rating: 3.0 | — | — | 6,390 major competitor apps |
| easy | 64 | 100 | 62 | 89 161,730 competing apps Median installs: 33,636 Avg rating: 2.8 | — | — | 17,537 major competitor apps |
| make | 64 | 100 | 65 | 89 163,352 competing apps Median installs: 42,108 Avg rating: 3.0 | — | — | 21,922 major competitor apps |
| phone | 67 | 100 | 69 | 83 75,756 competing apps Median installs: 37,780 Avg rating: 3.0 | — | — | 9,010 major competitor apps |
| users | 67 | 100 | 60 | 82 59,104 competing apps Median installs: 30,976 Avg rating: 2.8 | — | — | 6,026 major competitor apps |
| within | 68 | 100 | 56 | 80 45,953 competing apps Median installs: 29,549 Avg rating: 2.8 | — | — | 4,617 major competitor apps |
| active | 72 | 100 | 52 | 70 13,334 competing apps Median installs: 30,112 Avg rating: 2.9 | — | — | 1,388 major competitor apps |
| digital | 68 | 100 | 55 | 79 42,168 competing apps Median installs: 26,988 Avg rating: 2.7 | — | — | 4,209 major competitor apps |
| scan | 71 | 100 | 65 | 71 14,906 competing apps Median installs: 42,340 Avg rating: 3.0 | — | — | 2,192 major competitor apps |
| information | 66 | 100 | 59 | 86 101,893 competing apps Median installs: 23,675 Avg rating: 2.6 | — | — | 7,805 major competitor apps |
| used | 67 | 100 | 61 | 82 61,233 competing apps Median installs: 32,225 Avg rating: 2.8 | — | — | 5,711 major competitor apps |
| designed | 66 | 100 | 57 | 85 96,808 competing apps Median installs: 27,484 Avg rating: 2.8 | — | — | 9,110 major competitor apps |
| management | 69 | 100 | 52 | 77 32,852 competing apps Median installs: 18,996 Avg rating: 2.5 | — | — | 2,393 major competitor apps |
| way | 66 | 100 | 61 | 85 89,339 competing apps Median installs: 36,402 Avg rating: 3.0 | — | — | 10,854 major competitor apps |
| find | 65 | 100 | 65 | 88 143,808 competing apps Median installs: 36,002 Avg rating: 3.0 | — | — | 16,874 major competitor apps |
| include | 71 | 100 | 52 | 72 16,253 competing apps Median installs: 32,717 Avg rating: 2.9 | — | — | 1,542 major competitor apps |
| service | 68 | 100 | 59 | 81 54,184 competing apps Median installs: 29,877 Avg rating: 2.6 | — | — | 5,377 major competitor apps |
| available | 66 | 100 | 66 | 85 92,463 competing apps Median installs: 34,120 Avg rating: 2.9 | — | — | 9,952 major competitor apps |
App Description
Easy issue escalation to Roche Service for customers with Roche lab equipment
The application shall allow users the following:
- scan QR code on the instrument/analyzer (if available locally) to identify the instrument by its serial number
- receive troubleshooting guidelines if available based on the captured alarm code
- find similar issues and their resolution based on the alarm code
- add description of the issue and attach images
- check status of the issue
- search for information in known issues within integrated Digital Logbook
- check the dashboard with overall status of the issues
Not to be used by patients. Does not include Diabetes Care.
All user accounts of Online Support are created, stored and managed through DiaLog Portal. After the registration, a key is stored and encrypted on your device, which is valid for one week. Further access to the app is only possible with your FaceId, TouchId or PIN. After one week of inactivity the registration key will be automatically removed.
Please make sure that you do not send your PIN to third parties. It's your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone's security features and it could mean that the Online Support app will not work properly or at all. In case your device is stolen or irretrievably lost, make sure that you remotely lock and change your passwords."