Mtandao
Mtandao Summary
Mtandao is a mobile Android app in Tools by Safaricom PLC. It has about 9K+ installs Based on AppGoblin estimates, it reaches roughly 1.3K monthly active users . Store metadata: updated Feb 16, 2026.
Recent activity: 598 installs this week (838 over 4 weeks) showing steady growth View trends →
Store info: Last updated on Google Play on Feb 16, 2026 .
0★
Ratings: 0
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App Description
A tool for Safaricom customers to report and share their network experiences
What it does:
Mtandao records comments, signal strengths, location data, and subscriber information and then sends it to Safaricom where we use the data gathered to optimize the network for the best user experience.
You can also run speed tests and view your device network metrics from within the app.
Who it's for:
Customers who may be facing a poor network experience wherever they are can use Mtandao as a channel to report their issues direct to Safaricom.
How to use it:
1. Type in a complaint or comment
2. Select a complaint category
3. Submit your complaint
And that's it!
Future
Updates to come soon!