SAW

Streamline routes & service: manage ETAs, reports, photos & signatures with ease

SAW route management app is designed to streamline daily operations, enhance productivity and customer service interactions for service technicians.

With this app, service technicians can efficiently manage and complete their routes. The app allows for easy route adjustments, automatic customer ETA notifications, report filing, photo uploads, customer signature capture, and real-time tracking of incomplete services – all in one convenient location.

**How it Works:**
1. Confirm your route for the next day.
2. Log into your route on the day of service to review your schedule.
3. Click "Departing" when leaving your home or office. The customer will be automatically notified of your ETA.
4. Click "Arrived" when you reach the customer's location to start the service.
5. Complete the repair, submit the report and photos, and collect the customer's signature.
6. Click "Departing" to notify the next customer of your ETA.
7. Repeat this process until your route is completed.

**Key Features:**
* Automatic customer notifications
* Real-time notifications of cancellations
* Real-time GPS tracking
* Simple workflow
* Data backup for areas with no service coverage
* Notifications of missing reports