Remote Support for Samsung SDS
Remote Support for Samsung SDS Summary
Remote Support for Samsung SDS is a mobile Android app in Business by Samsung EMM. Released in Jan 2019 (7 years ago). It has about 8.5K+ installs and 49 ratings with a 4.00★ (good) average. Based on AppGoblin estimates, it reaches roughly 52 monthly active users . Store metadata: updated Nov 30, 2020.
Recent activity: 4.00 installs this week (22 over 4 weeks) showing above average growth View trends →
Store info: Last updated on Google Play on Nov 30, 2020 .
4★
Ratings: 49
Screenshots
App Description
This enables IT Admin to troubleshoot the user's device problem remotely.
Samsung SDS EMM Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.
It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.
Samsung SDS EMM Remote Support provides:
- Doesn't require in-person analysis
- Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share)
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the compressed files to the user and vice versa.
Samsung SDS EMM Remote Support is provided upon a valid license.