Knox Remote Support

Developer: Samsung EMM

Category: Business

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126K installs

280 ratings

2.9K monthly active users

Revenue not available

Install Trends

Weekly +140

Declining

Monthly +808

Steady

Knox Remote Support Summary

Knox Remote Support is a mobile Android app in Business by Samsung EMM. Released in Apr 2018 (7 years ago). It has about 126K+ installs and 280 ratings with a 3.80★ (average) average. Based on AppGoblin estimates, it reaches roughly 2.9K monthly active users . Store metadata: updated Nov 14, 2025.

Recent activity: 140 installs this week (808 over 4 weeks) showing steady growth , and 1.00 new ratings this week View trends →

Store info: Last updated on Google Play on Nov 14, 2025 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: com.sds.emm.sers

First Released: 2018-04-08

Store Last Updated: 2025-11-14

In-App Purchases: No

Ads: No

Website: samsungknox.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-03-23

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

3.8★

Ratings: 280

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Screenshots

App Description

This enables IT Admin to troubleshoot the user's device problem remotely.

Knox Remote Support is a remote troubleshoot solution which allows IT admins to remotely connect to the user's device of Knox cloud services.

Knox Remote Support provides:
- Remotely control the user's device
- Record device screen as a video clip and send to IT admin.
- Capture device screen as an image file and send to IT admin.
- Enables IT admin to send the files to the user and vice versa.

Knox Remote Support is provided as a part of Knox cloud services on a valid license.