MICAS Service

Developer: Sharp Electronics Corporation

Category: Productivity

920 installs

Ratings not yet available

ASO Keyword Dashboard

Tracking 113 keywords for MICAS Service in Google Play

Developer: Sharp Electronics Corporation - North Americas Category: productivity

MICAS Service tracks 113 keywords (no keywords rank yet; 113 need traction). Key metrics: opportunity 69.4, difficulty 48.3.

MICAS provides MFP technicians with a library of resources for service calls.

Tracked keywords

113

0 ranked • 113 not ranking yet

Top 10 coverage

—

Best rank — • Latest leader —

Avg opportunity

69.4

Top keyword: calls

Avg difficulty

48.3

Lower scores indicate easier wins

Opportunity leaders

calls

Opportunity: 73.0 • Difficulty: 67.3 • Rank —

Competitors: 1,546
68.7
task

Opportunity: 73.0 • Difficulty: 61.2 • Rank —

Competitors: 1,156
67.6
reduce

Opportunity: 73.0 • Difficulty: 52.0 • Rank —

Competitors: 913
68.5
relevant

Opportunity: 73.0 • Difficulty: 59.5 • Rank —

Competitors: 790
68.5
technical

Opportunity: 73.0 • Difficulty: 44.6 • Rank —

Competitors: 694
67.5

Unranked opportunities

calls

Opportunity: 73.0 • Difficulty: 67.3 • Competitors: 1,546
task

Opportunity: 73.0 • Difficulty: 61.2 • Competitors: 1,156
reduce

Opportunity: 73.0 • Difficulty: 52.0 • Competitors: 913
relevant

Opportunity: 73.0 • Difficulty: 59.5 • Competitors: 790
technical

Opportunity: 73.0 • Difficulty: 44.6 • Competitors: 694

High competition keywords

download

Total apps: 139,812 • Major competitors: 15,046

Latest rank: — • Difficulty: 59.8
access

Total apps: 126,428 • Major competitors: 11,667

Latest rank: — • Difficulty: 66.6
every

Total apps: 125,665 • Major competitors: 16,037

Latest rank: — • Difficulty: 62.3
help

Total apps: 123,065 • Major competitors: 14,840

Latest rank: — • Difficulty: 66.0
information

Total apps: 101,893 • Major competitors: 7,805

Latest rank: — • Difficulty: 58.6

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

							Major Competitors
download	65	100	60	88 139,812 competing apps Median installs: 34,022 Avg rating: 2.9	—	—	15,046 major competitor apps
action	71	100	64	73 19,490 competing apps Median installs: 64,156 Avg rating: 3.1	—	—	3,588 major competitor apps
library	72	100	65	71 13,762 competing apps Median installs: 29,536 Avg rating: 2.9	—	—	1,491 major competitor apps
right	67	100	66	83 68,533 competing apps Median installs: 35,866 Avg rating: 3.0	—	—	8,317 major competitor apps
software	72	100	55	70 13,182 competing apps Median installs: 24,654 Avg rating: 2.7	—	—	1,054 major competitor apps
version	69	100	61	77 30,986 competing apps Median installs: 38,306 Avg rating: 3.1	—	—	3,300 major competitor apps
device	68	100	72	81 52,389 competing apps Median installs: 37,519 Avg rating: 3.0	—	—	6,390 major competitor apps
connected	70	100	56	74 22,704 competing apps Median installs: 25,700 Avg rating: 2.8	—	—	2,181 major competitor apps
collection	68	100	54	80 49,948 competing apps Median installs: 28,272 Avg rating: 2.7	—	—	4,345 major competitor apps
information	66	100	59	86 101,893 competing apps Median installs: 23,675 Avg rating: 2.6	—	—	7,805 major competitor apps
secure	69	100	66	78 35,889 competing apps Median installs: 30,578 Avg rating: 2.9	—	—	4,055 major competitor apps
calls	73	100	67	69 10,414 competing apps Median installs: 50,344 Avg rating: 2.8	—	—	1,546 major competitor apps
immediately	72	100	45	70 11,872 competing apps Median installs: 32,552 Avg rating: 2.5	—	—	1,118 major competitor apps
service	68	100	59	81 54,184 competing apps Median installs: 29,877 Avg rating: 2.6	—	—	5,377 major competitor apps
call	70	100	64	76 26,309 competing apps Median installs: 41,916 Avg rating: 2.9	—	—	3,361 major competitor apps
available	66	100	66	85 92,463 competing apps Median installs: 34,120 Avg rating: 2.9	—	—	9,952 major competitor apps
provide	67	100	55	82 61,536 competing apps Median installs: 28,348 Avg rating: 2.7	—	—	5,453 major competitor apps
help	65	100	66	87 123,065 competing apps Median installs: 36,787 Avg rating: 3.0	—	—	14,840 major competitor apps
event	72	100	50	71 14,261 competing apps Median installs: 20,169 Avg rating: 2.6	—	—	1,082 major competitor apps
accessing	72	100	43	63 4,608 competing apps Median installs: 26,230 Avg rating: 2.7	—	—	425 major competitor apps
task	73	100	61	68 9,006 competing apps Median installs: 39,110 Avg rating: 3.0	—	—	1,156 major competitor apps
access	65	100	67	87 126,428 competing apps Median installs: 25,852 Avg rating: 2.8	—	—	11,667 major competitor apps
code	71	100	53	73 19,267 competing apps Median installs: 32,705 Avg rating: 2.7	—	—	2,141 major competitor apps
efficient	71	100	54	72 16,594 competing apps Median installs: 15,694 Avg rating: 2.5	—	—	1,185 major competitor apps
immediate	72	100	42	64 5,437 competing apps Median installs: 26,421 Avg rating: 2.8	—	—	455 major competitor apps

App Description

MICAS provides MFP technicians with a library of resources for service calls.

The Machine Intelligence Call Assistance System (MICAS) service is cloud-based software that collects machine data through a locally installed, secure agent and provides detailed reports on MFP customers’ fleets. With the MICAS app, MFP service technicians can access MICAS data about specific devices, so they have a library of resources at every service call, all right from their phones.

Once technicians enter the MFP serial number into the app, they receive immediate access to specific machine data, including:
• Machine totals • Toner levels • Alerts • Current firmware version
Troubleshooting resources are automatically available to help technicians troubleshoot devices.
• Download drivers • View service bulletins, service manuals, and technical bulletins
If technicians require assistance from the Technical Action Center (hotline), they can create a ticket and receive a verification code right from the app. When calling the Technical Action Center with the verification code, technicians will be connected to the right personnel to assist them quickly.

MICAS Benefits to Dealers
• Help improve first-call resolution • Optimize device uptime • Provide efficient service delivery for your dealership • Help increase revenue and profitability

MICAS Benefits to Service Technicians
• Machine totals and toner levels available immediately • Access to relevant alerts, tutorials and service manuals • Firmware version identified right on the app

MICAS Benefits to Customers
• No more monthly meter collection • Help reduce emergency calls • More potential for device uptime

How to Use the App:
• Enter the MFP model, serial number or event code (jam, error, task or alert) • AI automatically generates MFP information and resources

Technical Requirements:
• Android OS versions 5.0 to 9.0

Dealers need to sign up for MICAS before accessing the app. For instructions on how to sign up, go to https://service.sharpamericas.com/MICAS/MICAS-Overview.