Industry Online Support

Developer: Siemens AG

Category: Business

260.7K installs

2.9K ratings

+102 weekly installs

+2K monthly installs

trend steady

Industry Online Support Summary

Industry Online Support is a Android app in the Business category, developed by Siemens AG. First released 14 years ago(Nov 2011), the app has accumulated 260.7K+ total installs and 2.9K ratings with a 4.43★ (good) average rating.

Recent activity: 102 installs this week (2K over 4 weeks) showing above average growth , and 2 new ratings this week (65 over 4 weeks) with strong momentum. View trends →

Store info: Last updated on Google Play on Jun 3, 2025 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: com.siemens.industry.onlinesupport

First Released: 2011-11-17

Store Last Updated: 2025-06-03

In-App Purchases: No

Ads: No

Website: support.automation.siemens.com

App Store

Crawl Status: Success

Store First Crawled: 2021-02-06

Store Last Crawled: 2025-12-03

Ads & App-Ads.txt

App does not have ads.

SDK Tracking Status

App not yet analyzed for SDKs.

4.43★

Ratings: 2.9K

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Screenshots

App Description

Acess to SIOS Data, Forum & Support Request

With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.

The app supports you, for example, in the following fields:

• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system

It also provides you with access to the Technical Forum and to further entries created for you by our experts:

• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others

The main functions at a glance:

• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.

More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:

https://support.industry.siemens.com/cs/ww/en/sc/2067