Visual Support
Visual Support Summary
Visual Support is a Android app in the Business category, developed by SightCall. First released 11 years ago(Nov 2014), the app has accumulated 787K+ total installs and 483 ratings with a 3.98★ (average) average rating.
Recent activity: 755 installs this week (5.5K over 4 weeks) showing below average growth , and 1 new ratings this week (8 over 4 weeks) with stable momentum. View trends →
Data tracking: SDKs and third-party integrations were last analyzed on Aug 25, 2025. The app's network data flows (API traffic to/from the app and its SDKs) were last crawled on Nov 8, 2025.
Store info: Last updated on Google Play on Oct 15, 2025 (version 800076475).
Visual Support was last scanned for SDKs 2025-08-25. Below is the overview of third party companies detected in the app. The full list of raw SDKs, app permissions and unknown SDKs is available here.
Jake Wharton
ReactiveX
JetBrains
Firebase
Google
Square3.98★
Ratings: 483
Screenshots
App Description
With Visual Support by SightCall, show what you see to experts.
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.