Visual Support

Visual Support
Visual Support
Developer: SightCall
Category: Business
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Visual Support Summary

Visual Support is a Android app in the Business category, developed by SightCall. First released 11 years ago(Nov 2014),

Data tracking: SDKs and third-party integrations were last analyzed on Feb 9, 2026. The app's network data flows (API traffic to/from the app and its SDKs) were last crawled on Nov 8, 2025.

Store info: Last updated on Google Play on Oct 15, 2025 (version 800076475).

SDKs, Trackers & Permissions

Visual Support was last scanned for SDKs 2026-02-09. Below is the overview of third party companies detected in the app. The full list of raw SDKs, app permissions and unknown SDKs is available here.

9 Development Tools
company-logos/jetbrains.com/logo_200x200.jpeg JetBrains
company-logos/google.com/logo_200x200.jpeg Google
Checker Framework
company-logos/kotlinlang.org/logo_200x200.png Kotlin
1 Ad Networks
company-logos/google.com/logo_200x200.jpeg Google
1 Analytics: Product
company-logos/firebase.google.com/logo_200x200.png Firebase
App Details
Store ID: com.sightcall.sightcall
First Released: 2014-11-06
Store Last Updated: 2025-10-15
In-App Purchases: No
Ads: No
Website: sightcall.com
App Store
Crawl Status: Success
Store First Crawled: 2021-02-06
Store Last Crawled: 2026-02-22
Ads & App-Ads.txt
App does not have ads.
SDK Tracking Status
Successful Last Crawled: 2026-02-09
Last Crawled: 2026-02-09
Last Crawl Status: Success

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Screenshots

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App Description

With Visual Support by SightCall, show what you see to experts.

The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.