Visual Support
Visual Support Summary
Visual Support is a free Android app in Business by SightCall. Released in Nov 2014 (11 years ago). It has about 883K+ installs and 520 ratings with a 3.79★ (average) average. Based on AppGoblin estimates, it reaches roughly 27K monthly active users . Store last updated Sep 1, 2026
Recent activity: 3.6K installs this week (8K over 4 weeks) showing above average growth , and 2.00 new ratings this week View trends →
SDK intelligence: AppGoblin detected 10 development tools(e.g. Google), 1 ad networks,and 1 analytics: product integrated into Visual Support. View full SDK list →
Data tracking: The app's network data flows (API traffic to/from the app and its SDKs) were last crawled on Mar 10, 2026.
Visual Support SDKs Summary
Visual Support was last scanned for SDKs on 2026-07-27. Below is the overview of third-party companies detected in the app. The full list of SDKs, permissions and unknowns is available here.
Google
Square
Kotlin
Firebase3.79★
Ratings: 520
Screenshots
App Description
With Visual Support by SightCall, show what you see to experts.
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.