SolarWinds Service Desk
SolarWinds Service Desk Summary
SolarWinds Service Desk is a mobile Android app in Business by SolarWinds. Released in Jul 2019 (6 years ago). It has about 42.1K+ installs and 351 ratings with a 4.13★ (good) average. Based on AppGoblin estimates, it reaches roughly 3.8K monthly active users . Store metadata: updated Jan 8, 2026.
Recent activity: 81 installs this week (330 over 4 weeks) showing below average growth , and 2.00 new ratings this week View trends →
Store info: Last updated on Google Play on Jan 8, 2026 .
4.13★
Ratings: 351
Screenshots
App Description
Core SolarWinds Service Desk capabilities directly from mobile device.
The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
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