SolarWinds Service Desk
SolarWinds Service Desk Summary
SolarWinds Service Desk is a Android app in the Business category, developed by SolarWinds. First released 6 years ago(Jul 2019), the app has accumulated 41.4K+ total installs and 347 ratings with a 4.13★ (good) average rating.
Recent activity: 90 installs this week (597 over 4 weeks) showing steady growth , and 1 new ratings this week (10 over 4 weeks) with strong momentum. View trends →
Store info: Last updated on Google Play on Dec 20, 2025 .
4.13★
Ratings: 347
Screenshots
App Description
Core SolarWinds Service Desk capabilities directly from mobile device.
The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
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