SolarWinds Service Desk
SolarWinds Service Desk Summary
SolarWinds Service Desk is a free Android app in Business by SolarWinds. Released in Jul 2019 (7 years ago). It has about 47K+ installs and 367 ratings with a 4.12★ (good) average. Based on AppGoblin estimates, it reaches roughly 1.9K monthly active users . Store last updated Aug 10, 2026
Recent activity: 119 installs this week (382 over 4 weeks) showing steady growth , and 1.00 new ratings this week View trends →
SolarWinds Service Desk SDKs Summary
App not yet scanned for SDKs.
4.12★
Ratings: 367
Screenshots
App Description
Core SolarWinds Service Desk capabilities directly from mobile device.
The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
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