SymphonyAI Helpdesk

SymphonyAI Helpdesk
SymphonyAI Helpdesk
Developer: SymphonyAI Summit
Category: Business
329 installs
ratings

SymphonyAI Helpdesk Summary

SymphonyAI Helpdesk is a Android app in the Business category, developed by SymphonyAI Summit. First released 4 years ago(May 2021), the app has accumulated 329+ total installs

Store info: Last updated on Google Play on May 21, 2021 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details
Store ID: com.symphonysummitai.helpdesk
First Released: 2021-05-21
Store Last Updated: 2021-05-21
In-App Purchases: No
Ads: No
Website: symphonysummit.com
App Store
Crawl Status: Success
Store First Crawled: 2025-04-21
Store Last Crawled: 2025-12-24
Ads & App-Ads.txt
App does not have ads.
SDK Tracking Status
App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.


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Screenshots

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App Description

New Incident, My Incidents, New Service Request, My Service Requests

SymphonyAI Helpdesk enables the organizations to deliver the right digital experience to the employees from anywhere!
By leveraging on this mobile app, you can:
• Easily find answers to your questions
• Quickly report your issues
• Request for new services
• View the status of your tickets & provide additional information instantaneously
• Cancel your ticket if it is already resolved
• Escalate if you need faster response
• Provide feedback on the resolved tickets
• View your allocated assets & report issues
• Approve the Service Requests on the go!

SymphonyAI Helpdesk, powered by Symphony SummitAI, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.