Urgent, a Techniche product

View work orders, record asset downtime, and update asset detail on the go.

Urgent mobile app is an essential tool for all users of Urgent, including service engineers and contractors, to drive additional operational efficiencies in the maintenance management process.

Use Urgent mobile app to:
• Access work orders on the move, locate and identify assets, view asset maintenance history, and respond to new work orders.
• Complete contractor accreditation checks.
• Record asset downtime.
• Update asset information.
• Manage work orders for multiple clients through one application and a single login.

Features:
• Process map to any configured Urgent workflow.
• Full transparency of when jobs are completed and by whom.
• Logs the GPS coordinates of the device used.
• Offline support where there is no network connection.
- Updates made to work orders using the mobile app are synchronized with Urgent when a signal is restored.
• Access complete site, work order and asset detail, including:
- Check site opening hours and locations.
- Verify asset details including model, manufacturer and install date.
- Full work order detail available through the mobile app, including job progress updates.
- View associated documents such as warranties or manuals.

Note: Urgent must have the mobile app feature enabled for the Urgent mobile app to function.