Zoho Desk

Zoho Desk
Zoho Desk
Developer: Zoho Corporation
Category: Business
298.5K installs
2.9K ratings
+404 weekly installs
+5.1K monthly installs
trend steady
Zoho Desk icon

ASO Keyword Dashboard

Tracking 102 keywords for Zoho Desk in Google Play

Developer: Zoho Corporation Category: business Rating: 4.43

Zoho Desk tracks 102 keywords (3 keywords rank; 99 need traction). Key metrics: 0% top-10 coverage, opportunity 69.7, difficulty 53.0, best rank 97.

Context-rich help desk software that lets businesses focus more on the customer.

Tracked keywords

102

3  ranked •  99  not ranking yet

Top 10 coverage

0%

Best rank 97 • Latest leader —

Avg opportunity

69.7

Top keyword: functionality

Avg difficulty

53.0

Lower scores indicate easier wins

Opportunity leaders

  • functionality

    Opportunity: 73.0 • Difficulty: 80.5 • Rank —

    Competitors: 913

    67.5
  • cost

    Opportunity: 73.0 • Difficulty: 47.7 • Rank —

    Competitors: 980

    68.7
  • moving

    Opportunity: 73.0 • Difficulty: 55.6 • Rank —

    Competitors: 1,058

    67.7
  • close

    Opportunity: 73.0 • Difficulty: 51.5 • Rank —

    Competitors: 1,168

    68.5
  • relevant

    Opportunity: 73.0 • Difficulty: 59.5 • Rank —

    Competitors: 790

    68.5

Unranked opportunities

  • functionality

    Opportunity: 73.0 • Difficulty: 80.5 • Competitors: 913

  • cost

    Opportunity: 73.0 • Difficulty: 47.7 • Competitors: 980

  • moving

    Opportunity: 73.0 • Difficulty: 55.6 • Competitors: 1,058

  • close

    Opportunity: 73.0 • Difficulty: 51.5 • Competitors: 1,168

  • relevant

    Opportunity: 73.0 • Difficulty: 59.5 • Competitors: 790

High competition keywords

  • time

    Total apps: 170,577 • Major competitors: 19,592

    Latest rank: — • Difficulty: 64.6

  • make

    Total apps: 163,352 • Major competitors: 21,922

    Latest rank: — • Difficulty: 65.0

  • easy

    Total apps: 161,730 • Major competitors: 17,537

    Latest rank: — • Difficulty: 61.7

  • like

    Total apps: 150,415 • Major competitors: 21,531

    Latest rank: — • Difficulty: 68.5

  • help

    Total apps: 123,065 • Major competitors: 14,840

    Latest rank: — • Difficulty: 66.0

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
customer701005476

26,928 competing apps

Median installs: 29,460

Avg rating: 2.6

9797

2,733

major competitor apps

customers711005173

19,718 competing apps

Median installs: 23,439

Avg rating: 2.5

112

1,857

major competitor apps

really721005571

14,802 competing apps

Median installs: 49,584

Avg rating: 3.1

116116

2,040

major competitor apps

messaging721007765

6,700 competing apps

Median installs: 31,408

Avg rating: 3.1

771

major competitor apps

follow691005877

33,026 competing apps

Median installs: 35,928

Avg rating: 2.9

3,898

major competitor apps

feed721006664

5,791 competing apps

Median installs: 43,509

Avg rating: 3.1

897

major competitor apps

notifications691006377

33,158 competing apps

Median installs: 22,800

Avg rating: 2.8

2,906

major competitor apps

focus711005973

18,611 competing apps

Median installs: 23,658

Avg rating: 2.9

1,710

major competitor apps

right671006683

68,533 competing apps

Median installs: 35,866

Avg rating: 3.0

8,317

major competitor apps

software721005570

13,182 competing apps

Median installs: 24,654

Avg rating: 2.7

1,054

major competitor apps

easy641006289

161,730 competing apps

Median installs: 33,636

Avg rating: 2.8

17,537

major competitor apps

make641006589

163,352 competing apps

Median installs: 42,108

Avg rating: 3.0

21,922

major competitor apps

support671006083

68,575 competing apps

Median installs: 34,249

Avg rating: 3.0

7,371

major competitor apps

experience651006387

118,077 competing apps

Median installs: 39,819

Avg rating: 2.9

15,561

major competitor apps

contact671005882

58,884 competing apps

Median installs: 30,986

Avg rating: 2.8

5,729

major competitor apps

flexibility711004362

4,120 competing apps

Median installs: 28,476

Avg rating: 2.8

452

major competitor apps

information661005986

101,893 competing apps

Median installs: 23,675

Avg rating: 2.6

7,805

major competitor apps

team691005878

34,741 competing apps

Median installs: 33,606

Avg rating: 2.9

4,020

major competitor apps

working711005673

18,347 competing apps

Median installs: 30,163

Avg rating: 2.8

1,742

major competitor apps

using651006486

114,758 competing apps

Median installs: 37,480

Avg rating: 2.8

13,323

major competitor apps

service681005981

54,184 competing apps

Median installs: 29,877

Avg rating: 2.6

5,377

major competitor apps

convenient691005277

30,608 competing apps

Median installs: 31,194

Avg rating: 2.7

3,175

major competitor apps

time641006589

170,577 competing apps

Median installs: 33,133

Avg rating: 2.9

19,592

major competitor apps

mobile651006086

113,294 competing apps

Median installs: 25,796

Avg rating: 2.8

10,537

major competitor apps

help651006687

123,065 competing apps

Median installs: 36,787

Avg rating: 3.0

14,840

major competitor apps

102 keywords
1 of 5

App Description

Context-rich help desk software that lets businesses focus more on the customer.

Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

Here's how Zoho Desk makes your customer support software truly mobile:

Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.