Whether you're a retailer, tradesperson, or in a liberal or legal profession, La Poste supports all professionals with its La Poste Pro mobile app.

La Poste Pro simplifies the lives of professionals by helping them manage their mailings, whatever their business.

📩 Access our online store

Thanks to the online store, you can access all of La Poste's products for professionals from your mobile device: no need to go to the post office, find your stamps, including the Lettre Services Plus, online. The online store meets your needs.

Just like in the Business Center of your usual post office, you can:

- purchase Colissimo postage online for professionals;

- buy prepaid envelopes or packaging with Colissimo or Chronopost;

- buy tracking stickers individually, in booklets, or in packs;

- Receive your orders at the office or at home within 48 hours with Colissimo delivery;

- Enjoy free delivery in mainland France;

- Access your invoices to order more quickly next time.

📱 Manage your shipments directly from your mobile

Optimize your time with the La Poste Pro app by managing your mail and parcel shipments and tracking their delivery to the recipient.

Access real-time tracking for parcels (Colissimo and Chronopost), registered mail, and tracked letters on your smartphone.

Simply enter or scan your tracking number. It couldn't be easier!

Your current shipment tracking information is available on the homepage. Once saved, you won't need to re-enter the number!

From your customer account: track all your tracked mail, Colissimo, or Chronopost shipments. Through the dashboard, you can reschedule a shipment or locate the post office where your package has been deposited.

Manage your shipment list: rename or delete tracking entries for better shipment management.

📍 Locate your post offices, pickup points, and drop-off points

With the app available on your smartphone, you can locate post offices near you to optimize your travel and quickly manage your shipments anywhere in France.

Discover post offices offering Business Centers

Easily organize your pickups with the pickup points closest to your business to receive your packages (Colissimo and Chronopost) and access their mail delivery information (contact details, address, contact information, location).

Locate drop-off points to send packages or mail anywhere in France, even while traveling for business!

Location services also allow you to find the nearest mailbox to drop off a letter or invoice.

👤Contact and Complaints

Close to our customers and partners with professionals, we aim to facilitate communication and manage your complaints in real time.

• Contact customer service via a dedicated number to manage your shipments and answer your questions.

• Online help dedicated to professionals: frequently asked questions by topic.

• From your orders, access a personalized complaint form integrated into the application.

• Pay for your shipments by credit card or PayPal.

Downloading La Poste Pro guarantees you're downloading the app from the largest postal service provider and fully benefiting from a completely French application!