1823
1823 Summary
1823 is a mobile Android app in Tools by 1823, HKSAR Government. Released in Jul 2023 (2 years ago). It has about 116.5K+ installs Based on AppGoblin estimates, it reaches roughly 33.8K monthly active users . Store metadata: updated Mar 9, 2026.
Recent activity: 29K installs this week (34.9K over 4 weeks) showing exceptional growth View trends →
Store info: Last updated on Google Play on Mar 9, 2026 .
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Ratings: 0
Screenshots
App Description
Contact 1823 for enquiry or complaint on service of the HKSAR Government.
1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong
Kong Government services.
- KEY FEATURES -
• Case submission
Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map.
• Case record and replies
View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases.
• Instant answers to simple enquiries
Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy.
Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy
Personal Information Collection Statement:
https://www.1823.gov.hk/en/mobile-app/pics