My BIGLOBE app is an app that allows you to check your BIGLOBE usage amount, usage details, and BIGLOBE Mobile traffic. --------------------------------------------- Requests and inquiries regarding apps and services For inquiries, requests, and malfunction reports regarding the My BIGLOBE app and BIGLOBE services, please contact us from "Report app requests/bugs" in the app menu. --------------------------------------------- Information regarding app login function We plan to remove the login function using SIM card authentication in the April update. Additionally, from May 11th, you will no longer be able to log in to the app using SIM card authentication. Please switch to logging in using BIGLOBE ID as soon as possible. --------------------------------------------- For BIGLOBE, use this app! You can easily check your BIGLOBE usage amount, usage details, G Point balance, and BIGLOBE Mobile data traffic using the app. In addition, you can easily access BIGLOBE's member support page such as chat support and call history, as well as the BIGLOBE Mobile procedure page to proceed with the procedure. * If you use this app immediately after the line is opened, a message saying "A SIM card that is not BIGLOBE Mobile is inserted." may be displayed. The problem will be resolved in about half a day to a day after the line is opened, so please wait for a while and check that the message no longer appears. *When authenticating using SIM card information, the BIGLOBE SIM card inserted in the device is identified and data such as the amount of communication data is obtained. Please use the device with a BIGLOBE SIM card inserted. ■Main features of My BIGLOBE 1. Check the usage amount and usage details You can check the usage amount and usage details. You can also easily check your usage details for past months. 2. Easy access to member support page Easily access chatbot support and call history. Procedures such as changing SIM card type can also be easily carried out. 3. Check the traffic amount of BIGLOBE mobile BIGLOBE Mobile's high-speed data usage, remaining carry amount, and daily usage are clearly displayed in graphs and can be easily checked. 4. Convenient optional services Introducing BIGLOBE Mobile options and convenient services such as optional services such a

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