Help Scout

Developer: Help Scout

Category: Productivity

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40.5K installs

353 ratings

+71 weekly installs

trend steady

+254 monthly installs

trend steady

Help Scout Summary

Help Scout is a Android app in the Productivity category, developed by Help Scout. First released 9 years ago(Feb 2017), the app has accumulated 40.5K+ total installs and 353 ratings with a 3.38★ (mixed) average rating.

Recent activity: 71 installs this week (254 over 4 weeks) showing steady growth , and 5.00 new ratings this week (8.00 over 4 weeks) with stable momentum. View trends →

Store info: Last updated on Google Play on Feb 3, 2026 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: net.helpscout.android

First Released: 2017-02-13

Store Last Updated: 2026-02-03

In-App Purchases: No

Ads: No

Website: helpscout.com

App Store

Crawl Status: Success

Store First Crawled: 2021-02-06

Store Last Crawled: 2026-02-17

Ads & App-Ads.txt

App does not have ads.

SDK Tracking Status

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

3.38★

Ratings: 353

5★

4★

3★

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1★

Screenshots

App Description

Bring your help desk to your pocket with Help Scout for Android

Bring your help desk to your pocket for customer service anytime, anywhere. With the Help Scout Android app, quickly review conversations, assign conversations to teammates, and reply to customers.

Thoughts, feedback, suggestions? We'd love to hear it all! Email help@helpscout.com and let us know!

The minimum age rating to use this app is 16.