Seamless VA Care—Anywhere

Mobile Engagement puts the entire Veterans Affairs experience in your pocket. From finding the nearest VA facility to refilling prescriptions, it is the single, secure place where Veterans can navigate hospitals, schedule or check in to appointments, access medical records, chat with VAly, and discover trusted VA resources—online or on the go.

VAly AI Chatbot

Ask any question in plain language, VAly opens the right feature instantly
Available 24/7 for navigation, benefits and support queries

Facilities

Locate nearby VA hospitals and clinics with wait times, phone numbers and directions
Save a default hospital for instant indoor navigation

Manage Appointments

Book, cancel or print VA and Community Care visits
View after-visit summaries and map each appointment

Hospital Navigation

Real-time blue-dot indoor maps with voice guidance and high-contrast mode
Remember where you parked and get turn-by-turn directions to any clinic or amenity

Travel Claim

One-tap access to the BTSSS portal for mileage reimbursement

Health Tools

My HealtheVet: refill meds, order supplies, send secure messages
Review labs, tests, vaccines and care notes
Add appointments to your calendar with card scanning

Quick Actions

Text 53079 to check in (45 minutes before to 15 minutes after)
Contact the Veterans Crisis Line by call, text or chat

VA Resources

Health care, disability, education, housing, careers, pensions, family benefits and burials—direct phone numbers and links, all in one place

Facility Availability Some features require the facility to be enabled inside VA systems. If your site is not yet supported, check back soon as we expand nationwide.

What’s new:

Rebranded to Mobile Engagement with a fresh icon and streamlined UI
New VAly AI chatbot, answers questions and opens features instantly
Accessibility upgrades to indoor maps (voice and vibration)
My HealtheVet integration: refill medications, order supplies, send secure messages
Added Veterans Crisis Line, Cemeteries and VA Resources
General reliability and performance improvements

VA ME & Wayfinding

Data calls made by VA ME & Wayfinding