OneService-Serving Your Estate

Developer: Ministry of National

Category: Tools

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1.2M installs

10.6K ratings

13.2K monthly active users

Revenue not available

Install Trends

Weekly +544

Steady

Monthly +7.3K

Steady

OneService-Serving Your Estate Summary

OneService-Serving Your Estate is a mobile Android app in Tools by Ministry of National Development (Singapore). Released in Mar 2016 (10 years ago). It has about 1.2M+ installs and 10.6K ratings with a 3.26★ (mixed) average. Based on AppGoblin estimates, it reaches roughly 13.2K monthly active users . Store metadata: updated Feb 23, 2026.

Recent activity: 544 installs this week (7.3K over 4 weeks) showing steady growth , and 27 new ratings this week View trends →

Data tracking: SDKs and third-party integrations were last analyzed on Mar 16, 2025.

Store info: Last updated on Google Play on Feb 23, 2026 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: sg.gov.mnd.OneService

First Released: 2016-03-01

Store Last Updated: 2026-02-23

In-App Purchases: No

Ads: No

Website: mnd.gov.sg

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-03-11

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

Successful Last Crawled:

Last Crawled: 2025-03-16

Last Crawl Status: Failed

3.26★

Ratings: 10.6K

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Screenshots

App Description

For neighbourhood needs

The OneService App is a convenient platform that allows you to submit feedback anytime, anywhere.
- Improve your neighbourhood by submitting feedback

Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App. We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible!

Download the OneService App and login with your Singpass account to start improving your neighbourhood today!

KEY APP FEATURES
Report municipal issues in your neighbourhood such as:
- Facilities maintenance in HDB estates
- Illegal parking
- Cleanliness
- Roads & Footpaths
- Animals & Birds
- Pests
- Smoking in prohibited places
- And more!!

ABOUT ONESERVICE
This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies:
- Building and Construction Authority (BCA)
- Housing and Development Board (HDB)
- Land Transport Authority (LTA)
- National Environment Agency (NEA)
- National Parks Board (NParks)
- People’s Association (PA)
- PUB, the National Water Agency
- Singapore Land Authority (SLA)
- Singapore Police Force (SPF)
- Urban Redevelopment Authority (URA)

FEEDBACK
For feedback on the OneService App, you can submit it as a case via the app.
If you are unable to access the OneService App, please email mso_appenquiry@mnd.gov.sg

TERMS OF USE AND PRIVACY
By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App.
URL for Terms of Use:
https://go.gov.sg/osappterms
URL for Privacy Policy:
https://go.gov.sg/osappprivacystatement