OneService-Serving Your Estate
OneService-Serving Your Estate Summary
OneService-Serving Your Estate is a Android app in the Tools category, developed by Ministry of National Development (Singapore). First released 9 years ago(Mar 2016), the app has accumulated 1.2M+ total installs and 10.1K ratings with a 3.03★ (mixed) average rating.
Recent activity: 1.6K installs this week (7.3K over 4 weeks) showing steady growth , and 21 new ratings this week (212 over 4 weeks) with healthy momentum. View trends →
Data tracking: SDKs and third-party integrations were last analyzed on Mar 16, 2025.
Store info: Last updated on Google Play on Oct 29, 2025 .
3.03★
Ratings: 10.1K
Screenshots
App Description
For neighbourhood needs
The OneService App is a convenient platform that allows you to submit feedback anytime, anywhere.
- Improve your neighbourhood by submitting feedback
Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App. We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible!
Download the OneService App and login with your Singpass account to start improving your neighbourhood today!
KEY APP FEATURES
Report municipal issues in your neighbourhood such as:
- Facilities maintenance in HDB estates
- Illegal parking
- Cleanliness
- Roads & Footpaths
- Animals & Birds
- Pests
- Smoking in prohibited places
- And more!!
ABOUT ONESERVICE
This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies:
- Building and Construction Authority (BCA)
- Housing and Development Board (HDB)
- Land Transport Authority (LTA)
- National Environment Agency (NEA)
- National Parks Board (NParks)
- People’s Association (PA)
- PUB, the National Water Agency
- Singapore Land Authority (SLA)
- Singapore Police Force (SPF)
- Urban Redevelopment Authority (URA)
FEEDBACK
For feedback on the OneService App, you can submit it as a case via the app.
If you are unable to access the OneService App, please email mso_appenquiry@mnd.gov.sg
TERMS OF USE AND PRIVACY
By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App.
URL for Terms of Use:
https://go.gov.sg/osappterms
URL for Privacy Policy:
https://go.gov.sg/osappprivacystatement