HSBC Health

HSBC Online Health Services

Expert healthcare that’s only a tap away.
HSBC Online Health Services allows you, as a protection customer, to access a world of healthcare from your phone, anytime, wherever you are.
6 important services. 1 convenient app.
We’re committed to providing support and peace of mind at every stage of life.
In recognising that your ongoing health is of vital importance to both you and your family, we’ve partnered with Square Health who can provide you with expert medical assistance and wellbeing support – all accessible through the HSBC Online Health Services app.
Square Health is the sole provider of the following clinical health services:
• Second Medical Opinion - an extra layer of reassurance. Check a diagnosis, ask questions and get advice on treatment options by speaking to a UK-based medical specialist by video call or face-to-face.
• Remote GP Consultation - your consultation is only a call away. Talk to a UK doctor 24/7 about any health or medical concerns by video call
• Prescription Services - the easy way to get a prescription. Your Remote GP is also able to write private prescriptions without you needing to visit a clinic
• Physiotherapy - restoring movement and function. Take advantage of an initial assessment, personalised treatment plan
• Health MOT - knowledge is power. Arrange a Health MOT through the app to get tested on the status of over 20 health markers using a simple blood test kit
• Mental Health Support - looking after your mind. Access an initial video assessment with counsellors, therapists who specialise in cognitive behavioural therapy (CBT) and psychologists
As a policyholder you can enjoy these at no extra cost and with no consultation fees. Services available to you will depend upon the type of policy you have with us. Your partner and children (up to age 23) can also take advantage of some of the services. Full details can be found in your brochure.