Житомир Енерго

Transmission of meter readings and online payment directly

Zhytomyr Energo is an official mobile application from JSC Zhytomyroblenerho and LLC ZHOEK.

After downloading and registering in our mobile application, the following functions will be available to each subscriber:

✅ Transmission of Zhytomyroblenergo meters online
✅ Monitoring of ZHOEK accruals
✅ Online payment for electricity

❓ How to register in the Zhytomyr Energo mobile application?

Unlike the personal account of Zhytomyroblenerho or ZHOEK, registration in the Zhytomyr Energo mobile application takes no more than two minutes of your time.

All you need is:
⬇️ Install our mobile application
📱 Indicate and confirm your contact phone number
🔐 Come up with a password
📧 Enter your email address


How to add your personal account number?

1️⃣ Find your personal account number on the receipt for payment of electricity supply from ZHOEK
2️⃣ Enter your personal account number in the menu to add a personal account and your last name

✅ Done!
Your personal account number has been successfully added. Now you can transfer meter readings, view the history of charges and indicators, as well as pay for electricity directly in the application.

❓ How to pay for Zhytomyroblenergo electricity using the Zhytomyr Energo mobile application?
1️⃣ Go to the "Payment" menu
2️⃣ Enter the amount of your payment
3️⃣ Go to the next menu and enter the details of your bank card required by the system

✅ Done! Your payment has been successfully completed, and the amount of your debt will be updated instantly!

🎈 Advantages:
✅ When paying for electricity in the mobile application, the funds are credited to the account of ZHOEK LLC 4 times faster than when paying at bank cash desks and mobile applications of banks!
✅ You can use the card of any Ukrainian bank to pay in the mobile application!

⛔️ Frequently asked questions

❓ I can't add a personal account number. What shall I do?
💬 Write to our technical support service in the mobile application or to our e-mail: contact@it-serve.net. We will help you add your personal account number to the account of the Zhytomyroblenerho mobile application.

❓ I can't make a payment in the mobile app. What should I do?
💬 Write to our technical support service in the mobile application or to our e-mail: contact@it-serve.net. We will help you solve problems with payment for light within 60 minutes.

❓ How to view the history of my meter readings?
💬 Go to the menu “Entering Zhytomyroblenergo indicators”. The history of your metrics will be displayed below the metrics menu.

❓ When do you need to transfer meter readings?
💬 According to the current rules, transmitted indicators with dates two days before the end of the month and 3 days after - are equated to indicators at the end of the month. That is, the transferred indicators with dates:
12/30/2020
01/01/2021
02/01/2021
01/03/2021
Transferred to 31.12.2020

Payment for electricity online is the best office of a resident of Zhytomyr for payment of energy supply services and transmission of meters online, where there is an integration of such systems as: personal account of Zhytomyroblenergo and personal account of ZHOEK.