Freshchat
Freshchat Summary
Freshchat is a mobile iOS app in Business by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED. Released in Sep 2017 (8 years ago). It has 167 ratings with a 4.30★ (good) average. Based on AppGoblin estimates, it reaches roughly 840 monthly active users . Store metadata: updated Jul 25, 2025.
Store info: Last updated on App Store on Jul 25, 2025 .
4.3★
Ratings: 167
Screenshots
App Description
Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the iOS app, teams can:
• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.