Freshchat

Developer: FRESHWORKS TECHNOLOGIES PRIVATE

Category: Business

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~5.8K - 11.5K

115 ratings

~3.2K (installs week)

Trend Steady

~3.2K (installs month)

Trend Steady

ASO Keyword Dashboard

Tracking 73 keywords for Freshchat in Apple App Store

Developer: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED Category: business Rating: 4.59

Freshchat tracks 73 keywords (1 keyword ranks; 72 need traction). Key metrics: 0% top-10 coverage, opportunity 70.0, difficulty 40.9, best rank 48.

Tracked keywords

1 ranked • 72 not ranking yet

Top 10 coverage

Best rank 48 • Latest leader —

Avg opportunity

70.0

Top keyword: messaging

Avg difficulty

40.9

Lower scores indicate easier wins

Opportunity leaders

messaging

Opportunity: 73.0 • Difficulty: 40.9 • Rank —

Competitors: 71
67.2
productivity

Opportunity: 73.0 • Difficulty: 38.8 • Rank —

Competitors: 35
64.4
businesses

Opportunity: 73.0 • Difficulty: 39.7 • Rank —

Competitors: 34
65.6
optimize

Opportunity: 73.0 • Difficulty: 40.4 • Rank —

Competitors: 51
66.9
articles

Opportunity: 73.0 • Difficulty: 39.0 • Rank —

Competitors: 47
64.6

Unranked opportunities

messaging

Opportunity: 73.0 • Difficulty: 40.9 • Competitors: 71
productivity

Opportunity: 73.0 • Difficulty: 38.8 • Competitors: 35
businesses

Opportunity: 73.0 • Difficulty: 39.7 • Competitors: 34
optimize

Opportunity: 73.0 • Difficulty: 40.4 • Competitors: 51
articles

Opportunity: 73.0 • Difficulty: 39.0 • Competitors: 47

High competition keywords

time

Total apps: 193,721 • Major competitors: 1,550

Latest rank: — • Difficulty: 53.5
make

Total apps: 161,934 • Major competitors: 1,554

Latest rank: — • Difficulty: 52.8
access

Total apps: 159,395 • Major competitors: 1,340

Latest rank: — • Difficulty: 52.8
help

Total apps: 146,874 • Major competitors: 1,243

Latest rank: — • Difficulty: 52.4
like

Total apps: 140,188 • Major competitors: 1,776

Latest rank: — • Difficulty: 52.3

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

							Major Competitors
customer	70	100	45	74 27,722 competing apps Median installs: 25 Avg rating: 4.0	48	48	215 major competitor apps
top	69	100	48	78 47,536 competing apps Median installs: 75 Avg rating: 4.2	—	—	612 major competitor apps
chat	71	100	45	73 24,213 competing apps Median installs: 50 Avg rating: 4.2	—	—	327 major competitor apps
messaging	73	100	41	67 10,262 competing apps Median installs: 25 Avg rating: 4.2	—	—	71 major competitor apps
productivity	73	100	39	64 6,947 competing apps Median installs: 25 Avg rating: 4.2	—	—	35 major competitor apps
make	65	100	53	87 161,934 competing apps Median installs: 50 Avg rating: 4.1	—	—	1,554 major competitor apps
users	68	100	48	80 61,686 competing apps Median installs: 25 Avg rating: 4.1	—	—	362 major competitor apps
experience	66	100	51	85 119,060 competing apps Median installs: 50 Avg rating: 4.2	—	—	1,169 major competitor apps
contact	68	100	48	80 57,842 competing apps Median installs: 50 Avg rating: 4.1	—	—	341 major competitor apps
team	69	100	47	77 40,042 competing apps Median installs: 50 Avg rating: 4.2	—	—	439 major competitor apps
manage	67	100	50	83 92,199 competing apps Median installs: 25 Avg rating: 4.2	—	—	742 major competitor apps
profile	72	100	43	71 17,157 competing apps Median installs: 25 Avg rating: 4.1	—	—	145 major competitor apps
modern	71	100	44	73 21,259 competing apps Median installs: 50 Avg rating: 4.2	—	—	159 major competitor apps
time	65	100	54	89 193,721 competing apps Median installs: 50 Avg rating: 4.1	—	—	1,550 major competitor apps
help	65	100	52	87 146,874 competing apps Median installs: 50 Avg rating: 4.2	—	—	1,243 major competitor apps
event	70	100	45	74 26,161 competing apps Median installs: 25 Avg rating: 4.2	—	—	99 major competitor apps
never	68	100	49	81 68,526 competing apps Median installs: 75 Avg rating: 4.2	—	—	706 major competitor apps
push	70	100	46	76 32,183 competing apps Median installs: 50 Avg rating: 4.3	—	—	210 major competitor apps
access	65	100	53	87 159,395 competing apps Median installs: 25 Avg rating: 4.2	—	—	1,340 major competitor apps
stay	67	100	50	83 85,133 competing apps Median installs: 25 Avg rating: 4.3	—	—	690 major competitor apps
ios	70	100	46	75 31,585 competing apps Median installs: 50 Avg rating: 4.0	—	—	218 major competitor apps
miss	70	100	45	75 27,988 competing apps Median installs: 50 Avg rating: 4.2	—	—	298 major competitor apps
legacy	71	100	33	55 1,906 competing apps Median installs: 50 Avg rating: 4.2	—	—	19 major competitor apps
brings	70	100	45	74 25,803 competing apps Median installs: 50 Avg rating: 4.2	—	—	231 major competitor apps
like	66	100	52	86 140,188 competing apps Median installs: 75 Avg rating: 4.1	—	—	1,776 major competitor apps

App Description

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can:

• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.