SolarWinds Service Desk
SolarWinds Service Desk Summary
SolarWinds Service Desk is a mobile iOS app in Business by SolarWinds Worldwide, LLC. Released in Jul 2019 (6 years ago). It has 318 ratings with a 4.58★ (excellent) average. Based on AppGoblin estimates, it reaches roughly 2.1K monthly active users . Store metadata: updated Jan 13, 2026.
Recent activity: -2 new ratings this week View trends →
Store info: Last updated on App Store on Jan 13, 2026 .
4.58★
Ratings: 318
Screenshots
App Description
The SolarWinds® Service Desk app for iOS gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere. With the newly included version for requesters, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
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