SolarWinds Service Desk

Developer: SolarWinds Worldwide, LLC

Category: Business

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15.9K installs

318 ratings

2.1K monthly active users

Revenue not available

ASO Keyword Dashboard

Tracking 54 keywords for SolarWinds Service Desk in Apple App Store

Developer: SolarWinds Worldwide, LLC Category: business Rating: 4.58

SolarWinds Service Desk tracks 54 keywords (4 keywords rank; 50 need traction). Key metrics: 0% top-10 coverage, opportunity 69.9, difficulty 42.7, best rank 14.

Tracked keywords

4 ranked • 50 not ranking yet

Top 10 coverage

Best rank 14 • Latest leader —

Avg opportunity

69.9

Top keyword: employees

Avg difficulty

42.7

Lower scores indicate easier wins

Opportunity leaders

employees

Opportunity: 73.0 • Difficulty: 39.4 • Rank —

Competitors: 69
63.9
submit

Opportunity: 73.0 • Difficulty: 42.9 • Rank —

Competitors: 131
68.4
historical

Opportunity: 73.0 • Difficulty: 40.6 • Rank —

Competitors: 92
66.4
ticket

Opportunity: 73.0 • Difficulty: 39.5 • Rank —

Competitors: 125
62.9
included

Opportunity: 73.0 • Difficulty: 41.5 • Rank —

Competitors: 114
67.1

Unranked opportunities

employees

Opportunity: 73.0 • Difficulty: 39.4 • Competitors: 69
submit

Opportunity: 73.0 • Difficulty: 42.9 • Competitors: 131
historical

Opportunity: 73.0 • Difficulty: 40.6 • Competitors: 92
ticket

Opportunity: 73.0 • Difficulty: 39.5 • Competitors: 125
included

Opportunity: 73.0 • Difficulty: 41.5 • Competitors: 114

High competition keywords

time

Total apps: 189,872 • Major competitors: 2,979

Latest rank: — • Difficulty: 55.0
access

Total apps: 181,163 • Major competitors: 2,662

Latest rank: — • Difficulty: 55.0
mobile

Total apps: 130,035 • Major competitors: 1,613

Latest rank: — • Difficulty: 53.2
track

Total apps: 125,707 • Major competitors: 1,580

Latest rank: — • Difficulty: 52.7
stay

Total apps: 103,072 • Major competitors: 1,356

Latest rank: — • Difficulty: 53.3

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

							Major Competitors
troubleshooting	70	100	33	50 979 competing apps Median installs: 452 Avg rating: 4.0	15	14	15 major competitor apps
desk	71	100	36	56 2,295 competing apps Median installs: 350 Avg rating: 3.9	35	35	25 major competitor apps
service	68	100	50	80 61,194 competing apps Median installs: 400 Avg rating: 4.0	118	103	845 major competitor apps
wind	72	100	38	59 3,699 competing apps Median installs: 600 Avg rating: 4.1	191	191	82 major competitor apps
version	70	100	46	75 30,986 competing apps Median installs: 500 Avg rating: 4.0	—	—	384 major competitor apps
support	67	100	51	82 83,360 competing apps Median installs: 500 Avg rating: 4.1	—	—	1,121 major competitor apps
active	71	100	46	73 24,667 competing apps Median installs: 550 Avg rating: 4.1	—	—	499 major competitor apps
time	65	100	55	88 189,872 competing apps Median installs: 450 Avg rating: 4.1	—	—	2,979 major competitor apps
available	67	100	54	83 95,747 competing apps Median installs: 550 Avg rating: 4.1	—	—	1,852 major competitor apps
mobile	66	100	53	85 130,035 competing apps Median installs: 400 Avg rating: 4.0	—	—	1,613 major competitor apps
provide	68	100	48	79 55,830 competing apps Median installs: 350 Avg rating: 4.1	—	—	560 major competitor apps
request	72	100	46	70 16,818 competing apps Median installs: 300 Avg rating: 4.0	—	—	218 major competitor apps
update	71	100	46	72 22,783 competing apps Median installs: 400 Avg rating: 4.0	—	—	362 major competitor apps
services	69	100	49	77 42,290 competing apps Median installs: 300 Avg rating: 4.0	—	—	529 major competitor apps
directly	69	100	51	78 52,021 competing apps Median installs: 450 Avg rating: 4.1	—	—	716 major competitor apps
access	65	100	55	87 181,163 competing apps Median installs: 450 Avg rating: 4.1	—	—	2,662 major competitor apps
anytime	71	100	45	72 20,714 competing apps Median installs: 650 Avg rating: 4.1	—	—	364 major competitor apps
track	66	100	53	85 125,707 competing apps Median installs: 431 Avg rating: 4.1	—	—	1,580 major competitor apps
stay	67	100	53	83 103,072 competing apps Median installs: 350 Avg rating: 4.2	—	—	1,356 major competitor apps
ios	70	100	47	76 34,884 competing apps Median installs: 500 Avg rating: 4.0	—	—	439 major competitor apps
open	69	100	49	77 41,395 competing apps Median installs: 600 Avg rating: 4.0	—	—	736 major competitor apps
work	68	100	50	80 61,422 competing apps Median installs: 450 Avg rating: 4.1	—	—	881 major competitor apps
check	68	100	51	81 71,577 competing apps Median installs: 600 Avg rating: 4.1	—	—	1,282 major competitor apps
receive	68	100	49	79 56,137 competing apps Median installs: 400 Avg rating: 4.1	—	—	821 major competitor apps
instant	69	100	49	78 48,022 competing apps Median installs: 450 Avg rating: 4.1	—	—	587 major competitor apps

App Description

The SolarWinds® Service Desk app for iOS gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere. With the newly included version for requesters, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.

For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting

For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets

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