Genesys Cloud Insights

Developer: Genesys Telecommunications Labs,

Category: Business

~100 - 200

2 ratings

ASO Keyword Dashboard

Tracking 70 keywords for Genesys Cloud Insights in Apple App Store

Developer: Genesys Telecommunications Labs, Inc Category: business Rating: 3

Genesys Cloud Insights tracks 70 keywords (no keywords rank yet; 70 need traction). Key metrics: opportunity 52.2, difficulty 43.5.

Tracked keywords

0 ranked • 70 not ranking yet

Top 10 coverage

—

Best rank — • Latest leader —

Avg opportunity

52.2

Top keyword: new

Avg difficulty

43.5

Lower scores indicate easier wins

Opportunity leaders

new

Opportunity: 59.0 • Difficulty: 63.9 • Rank —

Competitors: 2,341
91.1
easy

Opportunity: 59.0 • Difficulty: 59.0 • Rank —

Competitors: 1,246
85.2
experience

Opportunity: 59.0 • Difficulty: 59.1 • Rank —

Competitors: 1,134
83.9
time

Opportunity: 59.0 • Difficulty: 62.9 • Rank —

Competitors: 1,805
88.7
top

Opportunity: 58.0 • Difficulty: 58.9 • Rank —

Competitors: 706
78.1

Unranked opportunities

new

Opportunity: 59.0 • Difficulty: 63.9 • Competitors: 2,341
easy

Opportunity: 59.0 • Difficulty: 59.0 • Competitors: 1,246
experience

Opportunity: 59.0 • Difficulty: 59.1 • Competitors: 1,134
time

Opportunity: 59.0 • Difficulty: 62.9 • Competitors: 1,805
top

Opportunity: 58.0 • Difficulty: 58.9 • Competitors: 706

High competition keywords

new

Total apps: 10,701 • Major competitors: 2,341

Latest rank: — • Difficulty: 63.9
time

Total apps: 8,391 • Major competitors: 1,805

Latest rank: — • Difficulty: 62.9
easy

Total apps: 5,849 • Major competitors: 1,246

Latest rank: — • Difficulty: 59.0
experience

Total apps: 5,154 • Major competitors: 1,134

Latest rank: — • Difficulty: 59.1
keep

Total apps: 4,577 • Major competitors: 1,017

Latest rank: — • Difficulty: 61.0

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

							Major Competitors
top	58	100	59	78 2,843 competing apps Median installs: 305,500 Avg rating: 4.6	—	—	706 major competitor apps
new	59	100	64	91 10,701 competing apps Median installs: 270,475 Avg rating: 4.6	—	—	2,341 major competitor apps
level	58	100	54	78 2,734 competing apps Median installs: 274,625 Avg rating: 4.6	—	—	638 major competitor apps
notifications	58	100	55	71 1,357 competing apps Median installs: 296,625 Avg rating: 4.7	—	—	332 major competitor apps
right	58	100	63	81 3,793 competing apps Median installs: 282,075 Avg rating: 4.6	—	—	912 major competitor apps
customer	58	100	51	68 1,021 competing apps Median installs: 257,100 Avg rating: 4.6	—	—	221 major competitor apps
easy	59	100	59	85 5,849 competing apps Median installs: 250,625 Avg rating: 4.6	—	—	1,246 major competitor apps
connected	58	100	52	69 1,069 competing apps Median installs: 269,250 Avg rating: 4.6	—	—	232 major competitor apps
elevate	57	100	39	56 310 competing apps Median installs: 236,750 Avg rating: 4.6	—	—	53 major competitor apps
experience	59	100	59	84 5,154 competing apps Median installs: 261,775 Avg rating: 4.6	—	—	1,134 major competitor apps
contact	58	100	53	74 1,869 competing apps Median installs: 241,775 Avg rating: 4.6	—	—	358 major competitor apps
team	58	100	52	75 1,972 competing apps Median installs: 284,662 Avg rating: 4.6	—	—	445 major competitor apps
designed	58	100	54	80 3,407 competing apps Median installs: 230,000 Avg rating: 4.6	—	—	624 major competitor apps
manage	58	100	59	81 3,807 competing apps Median installs: 248,925 Avg rating: 4.6	—	—	774 major competitor apps
time	59	100	63	89 8,391 competing apps Median installs: 259,600 Avg rating: 4.6	—	—	1,805 major competitor apps
mobile	58	100	60	81 3,947 competing apps Median installs: 251,675 Avg rating: 4.7	—	—	846 major competitor apps
key	58	100	51	69 1,089 competing apps Median installs: 257,575 Avg rating: 4.6	—	—	226 major competitor apps
stay connected	57	100	41	56 304 competing apps Median installs: 265,438 Avg rating: 4.6	—	—	68 major competitor apps
efficiency	57	100	30	46 102 competing apps Median installs: 229,538 Avg rating: 4.7	—	—	12 major competitor apps
empowerment	0	63	17	22 8 competing apps Median installs: 189,162 Avg rating: 4.7	—	—	2 major competitor apps
monitor	58	100	49	66 847 competing apps Median installs: 244,700 Avg rating: 4.6	—	—	175 major competitor apps
efficient	57	100	41	57 326 competing apps Median installs: 207,525 Avg rating: 4.6	—	—	44 major competitor apps
stay	58	100	62	78 2,890 competing apps Median installs: 288,838 Avg rating: 4.7	—	—	682 major competitor apps
view	58	100	60	79 3,121 competing apps Median installs: 254,100 Avg rating: 4.7	—	—	667 major competitor apps
comprehensive	58	100	46	66 795 competing apps Median installs: 206,650 Avg rating: 4.6	—	—	126 major competitor apps

App Description

Meet Genesys Cloud™ Insights, your comprehensive mobile app designed to deliver the tools you need to ensure a thriving and efficient contact center. Insights makes it easy to get clear and practical insights to monitor and optimize your team's performance in real time. Elevate your business with confident, timely decision-making.
Real-time visibility, actionable insights:

* View interaction queues: Keep your finger on the pulse of customer conversations with real-time visibility into interaction queues.
* Monitor team key performance indicators (KPIs): Be on top of your game with a comprehensive view of your team's KPIs.
* Configure alerts: Worried about conditions going out of adherence? Customize alerts for instant notification of any deviation to ensure that your team always operates at its best.
* Receive and manage notifications: Stay connected and informed on the go! Receive essential notifications right on your device.

With Insights in your pocket, experience a new level of efficiency and empowerment as a contact center supervisor.