MobileSupport - RemoteCall

Developer: Rsupport

Category: Tools

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200 installs

4.00 ratings

17 monthly active users

Revenue not available

ASO Keyword Dashboard

Tracking 72 keywords for MobileSupport - RemoteCall in Apple App Store

Developer: Rsupport Category: tools Rating: 3

MobileSupport - RemoteCall tracks 72 keywords (7 keywords rank; 65 need traction). Key metrics: 0% top-10 coverage, opportunity 67.8, difficulty 40.2, best rank 82.

Tracked keywords

7 ranked • 65 not ranking yet

Top 10 coverage

Best rank 82 • Latest leader —

Avg opportunity

67.8

Top keyword: conveniently

Avg difficulty

40.2

Lower scores indicate easier wins

Opportunity leaders

conveniently

Opportunity: 73.0 • Difficulty: 40.5 • Rank —

Competitors: 109
64.9
launch

Opportunity: 73.0 • Difficulty: 40.8 • Rank —

Competitors: 139
64.9
session

Opportunity: 73.0 • Difficulty: 41.5 • Rank —

Competitors: 103
66.9
mobile device

Opportunity: 73.0 • Difficulty: 40.6 • Rank —

Competitors: 109
63.0
certain

Opportunity: 73.0 • Difficulty: 44.3 • Rank —

Competitors: 188
66.7

Unranked opportunities

conveniently

Opportunity: 73.0 • Difficulty: 40.5 • Competitors: 109
launch

Opportunity: 73.0 • Difficulty: 40.8 • Competitors: 139
session

Opportunity: 73.0 • Difficulty: 41.5 • Competitors: 103
mobile device

Opportunity: 73.0 • Difficulty: 40.6 • Competitors: 109
certain

Opportunity: 73.0 • Difficulty: 44.3 • Competitors: 188

High competition keywords

time

Total apps: 189,872 • Major competitors: 2,979

Latest rank: — • Difficulty: 55.0
access

Total apps: 181,163 • Major competitors: 2,662

Latest rank: — • Difficulty: 55.0
mobile

Total apps: 130,035 • Major competitors: 1,613

Latest rank: — • Difficulty: 53.2
share

Total apps: 123,163 • Major competitors: 1,808

Latest rank: — • Difficulty: 54.9
simple

Total apps: 109,534 • Major competitors: 1,459

Latest rank: — • Difficulty: 51.6

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

							Major Competitors
friendly mobile	69	100	28	47 667 competing apps Median installs: 250 Avg rating: 4.1	88	82	2 major competitor apps
support	67	100	51	82 83,360 competing apps Median installs: 500 Avg rating: 4.1	107	83	1,121 major competitor apps
support team	72	100	37	58 3,283 competing apps Median installs: 700 Avg rating: 4.1	98	98	81 major competitor apps
customer support	72	100	38	58 3,059 competing apps Median installs: 700 Avg rating: 4.0	154	154	80 major competitor apps
android operating	0	18	5	8 2 competing apps	162	162	0 major competitor apps
users support	0	35	7	12 4 competing apps Median installs: 50 Avg rating: 5.0	166	166	0 major competitor apps
help users	71	100	34	54 1,692 competing apps Median installs: 300 Avg rating: 4.1	185	185	10 major competitor apps
chat	70	100	50	74 27,885 competing apps Median installs: 500 Avg rating: 4.1	—	—	570 major competitor apps
share	66	100	55	85 123,163 competing apps Median installs: 400 Avg rating: 4.1	—	—	1,808 major competitor apps
customer	70	100	47	75 32,075 competing apps Median installs: 400 Avg rating: 4.0	—	—	443 major competitor apps
device	68	100	50	79 54,529 competing apps Median installs: 500 Avg rating: 3.9	—	—	851 major competitor apps
connected	70	100	48	76 37,881 competing apps Median installs: 300 Avg rating: 4.1	—	—	453 major competitor apps
conveniently	73	100	40	65 7,958 competing apps Median installs: 400 Avg rating: 4.1	—	—	109 major competitor apps
reliable	71	100	46	72 20,663 competing apps Median installs: 350 Avg rating: 4.1	—	—	208 major competitor apps
needs	71	100	46	73 25,934 competing apps Median installs: 350 Avg rating: 4.1	—	—	314 major competitor apps
secure	69	100	50	78 51,448 competing apps Median installs: 600 Avg rating: 4.1	—	—	712 major competitor apps
connection	70	100	46	74 28,276 competing apps Median installs: 450 Avg rating: 4.0	—	—	423 major competitor apps
time	65	100	55	88 189,872 competing apps Median installs: 450 Avg rating: 4.1	—	—	2,979 major competitor apps
mobile	66	100	53	85 130,035 competing apps Median installs: 400 Avg rating: 4.0	—	—	1,613 major competitor apps
provide	68	100	48	79 55,830 competing apps Median installs: 350 Avg rating: 4.1	—	—	560 major competitor apps
key	68	100	49	80 62,180 competing apps Median installs: 450 Avg rating: 4.0	—	—	543 major competitor apps
launch	73	100	41	65 8,050 competing apps Median installs: 850 Avg rating: 4.1	—	—	139 major competitor apps
video	69	100	51	78 49,567 competing apps Median installs: 600 Avg rating: 4.0	—	—	900 major competitor apps
visit	70	100	47	75 31,635 competing apps Median installs: 500 Avg rating: 4.0	—	—	695 major competitor apps
access	65	100	55	87 181,163 competing apps Median installs: 450 Avg rating: 4.1	—	—	2,662 major competitor apps

App Description

Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
 
[Key Features] 
1.Screen Sharing  Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time. 
2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly. 
3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions. 
4.Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
 
[Receiving Mobile Device Support - Customers] 
1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.