Freshdesk

Developer: FRESHWORKS TECHNOLOGIES PRIVATE

Category: Business

~140.9K - 281.8K

2.8K ratings

Freshdesk Summary

Freshdesk is a iOS app in the Business category, developed by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED. First released 11 years ago(Apr 2014), the app has 2.8K ratings with a 4.50★ (excellent) average rating.

Data tracking: SDKs and third-party integrations were last analyzed on Apr 18, 2025.

Store info: Last updated on App Store on Oct 14, 2025 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: 849713306

First Released: 2014-04-08

Store Last Updated: 2025-10-14

In-App Purchases: No

Ads: No

Website: freshdesk.com

App Store

Crawl Status: Failed

Store First Crawled: 2021-02-06

Store Last Crawled: 2025-12-18

Ads & App-Ads.txt

App does not have ads.

SDK Tracking Status

Successful Last Crawled:

Last Crawled: 2025-04-18

Last Crawl Status: Failed

4.5★

Ratings: 2.8K

5★

4★

3★

2★

1★

Screenshots

App Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.