Freshdesk
Freshdesk Summary
Freshdesk is a mobile iOS app in Business by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED. Released in Apr 2014 (11 years ago). It has 7.6K ratings with a 4.50★ (excellent) average. Based on AppGoblin estimates, it reaches roughly 37.5K monthly active users . Store metadata: updated Mar 14, 2026.
Recent activity: 5.00 new ratings this week View trends →
Data tracking: SDKs and third-party integrations were last analyzed on Apr 18, 2025.
Store info: Last updated on App Store on Mar 14, 2026 .
4.5★
Ratings: 7.6K
Screenshots
App Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.